Job Description

  • Optimize inventory management across various markets.
  • Facilitate seamless employee transitions by coordinating with teams on the onboarding and offboarding process, including setting up and decommissioning equipment and user accounts.
  • Oversee vendor partnerships, negotiating terms and streamlining costs for technology acquisitions.
  • Devise solutions and strategies for IT challenges, taking a detailed and analytic approach to align with business aims and technological infrastructure.
  • Engage in the ongoing refinement of processes, policies, and standards to guarantee the operational integrity and the high availability of IT services.
  • Implement proactive monitoring and alert systems to preemptively detect issues, minimizing service disruptions and achieving targeted Mean Time to Repair (MTTR) goals.
  • Develop comprehensive guides for recurrent technical problems to foster autonomous troubleshooting among users.
  • Aid in enforcing IT governance, ensuring robust security and compliance for end-user technologies.
  • Continually assess system and software security, applying updates and patches to avert vulnerabilities.
  • Work with external vendors and service providers to troubleshoot complex issues, maintaining effective professional relationships.
  • Enhance IT processes and support services with informed recommendations and proposed improvements.
  • Conduct user training on new technologies and applications, emphasizing efficient and secure usage.
  • Plan and execute projects by defining team roles, creating schedules, and managing resources to deliver on project objectives.
  • Manage full project lifecycle, ensuring milestones are met, duties are assigned, progress is tracked, and project outcomes are successfully achieved.


Job Details

Role Level: Mid-Level Work Type: Full-Time
Country: India City: Bengaluru ,Karnataka
Company Website: http://www.vialto.com Job Function: Others
Company Industry/
Sector:
Business Consulting and Services

What We Offer


About the Company

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