Salesforce QA Manager

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.

Summary

We are seeking a detail-oriented and experienced Salesforce QA Manager to join our team. The ideal candidate will be responsible managing and leading our Salesforce Cloud implementation testing team. This role involves working closely with dev leads, business analysts, and other stakeholders to understand requirements and test accordingly.

Key Responsibilities

• Test Strategy, Planning and Design:
• Collaborate with business analysts and developers to understand functional requirements and create detailed test plans and test cases.
• Design, Develop and Review test strategy, test scenarios, test scripts for functional, system, integration, regression, and user acceptance testing.
• Collaboration and Communication:
• Work closely with cross-functional teams to ensure quality throughout the software development lifecycle.
• Provide regular status updates and test results to stakeholders.
• Participate in daily stand-ups, sprint planning, and other Agile ceremonies.
• Continuous Improvement:
• Stay up to date with the latest Salesforce features and updates.
• Recommend and implement improvements to the testing process and tools.
  
  

• Education:
• Bachelor’s degree in computer science, Information Technology, or a related field.
• Experience:
• Proven experience (8+ years) in Salesforce testing, including functional, system, integration, and regression testing.
• Proven experience in Mobile testing(both iOS and Android operating systems).
• Understanding of Salesforce platform, including Experience Cloud, Sales Cloud, Service Cloud, CPQ and custom applications.
• Familiarity with Agile methodologies and tools like JIRA, Confluence, ADO etc.
• Skills:
• Excellent analytical and problem-solving skills.
• Strong attention to detail and a commitment to quality.
• Ability to work independently and as part of a team.
• Effective communication skills, both written and verbal.
• Good Leadership Qualities
• Automation Testing Knowledge or experience is preferred.
  
  

• Salesforce Administrator or Salesforce App Builder certification is preferred.