Salesforce CPQ Billing QA Senior Associate

A career within Salesforce Consulting services, will provide you with the opportunity to help our clients leverage Salesforce technology to enhance their customer experiences, enable sustainable change, and drive results. We focus on understanding our client’s challenges and developing custom solutions powered by Salesforce to transform their sales, service and marketing capabilities by exploring data and identifying trends, managing customer life cycles, strategically building and leveraging online communities, driving employee engagement and collaboration, and connecting directly with channel partners to share goals, objectives, and activities in a secure, branded location.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

Responsibilities

As a Senior Associate, youll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Use feedback and reflection to develop self awareness, personal strengths and address development areas.
• Delegate to others to provide stretch opportunities, coaching them to deliver results.
• Demonstrate critical thinking and the ability to bring order to unstructured problems.
• Use a broad range of tools and techniques to extract insights from current industry or sector trends.
• Review your work and that of others for quality, accuracy and relevance.
• Know how and when to use tools available for a given situation and can explain the reasons for this choice.
• Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
• Use straightforward communication, in a structured way, when influencing and connecting with others.
• Able to read situations and modify behavior to build quality relationships.
• Uphold the firms code of ethics and business conduct.
  
  

Summary

We are seeking a detail-oriented and experienced Salesforce QA to join our team. The ideal candidate will be responsible for ensuring the quality and functionality of our Salesforce Revenue Cloud implementation by performing thorough testing and validation of various Salesforce features and integrations. This role involves working closely with developers, business analysts, and other stakeholders to understand requirements and test accordingly.

Key Responsibilities

• Test Planning and Design:
• Collaborate with business analysts and developers to understand functional requirements and create detailed test plans and test cases.
• Design and develop test scripts for functional, system, integration, regression, and user acceptance testing.
• Test Execution:
• Execute test cases and document results for Salesforce applications, integrations and mobile testing
• Identify, document, and track defects and issues using appropriate tools and ensure their resolution.
• Perform regression testing to ensure existing functionalities are unaffected by new changes.
• Collaboration and Communication:
• Work closely with cross-functional teams to ensure quality throughout the software development lifecycle.
• Provide regular status updates and test results to stakeholders.
• Participate in daily stand-ups, sprint planning, and other Agile ceremonies.
• Continuous Improvement:
• Stay up to date with the latest Salesforce features and updates.
• Recommend and implement improvements to the testing process and tools.
  

Qualifications

• Education:
• Bachelor’s degree in computer science, Information Technology, or a related field.
• Experience:
• 5–8 years of overall IT experience with at least 3+ years in Salesforce Revenue Cloud (CPQ & Billing) implementation projects.
• Proven experience in Mobile testing(both iOS and Android operating systems).
• Understanding of Salesforce platform, including Experience Cloud, Sales Cloud, Service Cloud, CPQ, Billing, Revenue Cloud, and custom applications.
• Hands-on experience in end-to-end Lead-to-Cash process covering quoting, pricing, invoicing, payments, and revenue recognition.
• Familiarity with Agile methodologies and tools like JIRA, Confluence, ADO etc.
  
  

• Skills:
• Excellent analytical and problem-solving skills.
• Strong attention to detail and a commitment to quality.
• Ability to work independently and as part of a team.
• Experience working with Salesforce CPQ, Billing, and Revenue Cloud features and functionalities.
• Effective communication skills, both written and verbal.
  

Certifications

• Salesforce Administrator or Salesforce App Builder certification is preferred.
• Salesforce CPQ Specialist and/or Salesforce Billing or Revenue Cloud certifications are a strong plus.

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