Job Description

Intro

In this role you will work as a Field Application Engineer for tools for Automotive Diagnostics development, after sales and service development tools. You´ll be the expert for automotive diagnostics topics arising from our customer base in India. You will support our customers in tool usage questions for creating / modifying diagnostic databases (CDD/ODX/PDX) and in answering general questions on diagnostic protocol usage in Vector tools and – to some extent, both in-house and also on-site at customers. You will have to interact with customers in India along with our teams in Bengaluru, Pune and our German headquarters.

Your Tasks

  • Respond to our customers´ queries on technical issues of varying complexity in conjunction with ECU and Vehicle diagnostics – onboard and off-board systems in general and diagnostic protocols and standards viz., UDS, SOVD, DOIP, OBD, ODX and the associated Vector products and solutions
  • Assist customers via telephone/mail/web conferencing or onsite at Customer location as part of the installation and usage of Vector solutions
  • Implementation of “proof-of-concepts” i.e., prototypical ECU test systems for key customers including diagnostics protocol, concepts and functional tests related to current tools
  • Resolve any issues and problems faced by customers and deal with complaints to maintain trust

Your Profile

  • Education: UG or PG - B.Tech/B.E./M.Tech - Computers, Electronics/Telecommunication from reputed institute with Minimum 60%
  • Experience range between 5-8 yrs, with at least 3yrs in relevant field (Automotive After sales and service Diagnostics, development and protocols)
  • Must have 5+ years of any automobile diagnostic development and testing using diagnostic tool chain for specification of aftersales and service diagnostics
  • In-depth knowledge of vehicle systems (engine, transmission, electrical, HVAC, ADAS, etc.)
  • Proficiency with OEM and aftermarket diagnostics and software (e.g., OTX, ODX Studio, CANalyzer), guided diagnostics
  • Solid understanding of automotive communication protocols (CAN, UDS, J1939, DoIP, etc.)
  • Experience with different protocols on different networks like UDS, OBD on UDS (SAE J179-2), KWP2000, OBD, DOIP, SOVD
  • Must be a good team player and have excellent communication skills
  • Structured, analytical approach to work
  • Self-driven work style & creativity
  • Travel (mainly within India) is expected to meet and work with customers for PoC, demonstration and any deep technical support required
  • Good user knowledge MS Office (Outlook, PowerPoint, Excel)

Techstack

Your Vector

For years, our employees have voted Vector one of the top employers. A fair feedback culture, mutual appreciation, professional and personal development opportunities, and a trusting work-life balance are just a few examples of our corporate values in action. You like a little more? Not only do we reward your work with appropriate compensation, we also offer you a wide range of benefits that go far beyond the usual.


Job Details

Role Level: Mid-Level Work Type: Full-Time
Country: India City: Bengaluru ,Karnataka
Company Website: https://www.vector.com/ Job Function: Engineering
Company Industry/
Sector:
Software Development

What We Offer


About the Company

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