Principal Software Engineer - Order Management System

About Lowe’s

Lowe’s is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com

Lowe’s India, the Global Capability Center of Lowe’s Companies Inc., is a hub for driving our technology, business, analytics, and shared services strategy. Based in Bengaluru with over 4,500 associates, it powers innovations across omnichannel retail, AI/ML, enterprise architecture, supply chain, and customer experience. From supporting and launching homegrown solutions to fostering innovation through its Catalyze platform, Lowe’s India plays a pivotal role in transforming home improvement retail while upholding strong commitment to social impact and sustainability. For more information, visit Lowes India

Roles & Responsibilities

• Identifies problems, takes initiative, and makes an impact by driving clarity, convergence, and closure across teams and stakeholders.
• Actively looks out for tough problems (i.e., issues faced by customers, challenges faced by engineers, problems encountered by business leaders, etc.).
• Defines and executes the technical strategy for retail technology, ensuring alignment with business objectives, in collaboration with senior leadership.
• Decomposes complex problems to build simple solutions that can evolve over a period of time.
• Ensures smooth deployment and adoption of new systems in partnership with product owners and key stakeholders. Owns the end-to-end technical view of a solution and shapes the synergy between multiple systems.
• Identifies and analyzes tradeoffs to create exemplary architecture in terms of stability, scalability, and cost-effectiveness.
• Champions and implements modern software methodologies to streamline development processes.
• Provides technical leadership in design and development of a system. Ensures the best quality of high-level and low-level designs. Builds secure systems that protect information and assets while delivering business value. Dives deep and fixes a complex system issue. Drives root cause analysis during critical production outages.
• Implements robust testing strategies, including unit tests, integration tests, regression suites, and automated testing, to guarantee software reliability.
• Continuously monitors and optimizes the performance of software applications to provide the best customer experience and maintains clear and comprehensive documentation for software systems and processes.
• Creates a culture of structured problem solving by using techniques like the first principles, serves as a source of latest trends around the globe, and drives best practices to achieve high standards.
• Explores and adopts open-source technologies. Contributes back to open-source community.
• Ensures that operational overhead of the systems is very low. Ensures dashboards, runbooks, and alerts are well-maintained and up to date.
• Produces high quality code, documentation, tests, and monitoring. Conducts regular reviews of source code, low level design, and high-level design.
• Actively engages with team and mentors junior engineers on best practices and various aspects of software architecture, design, and implementation. Actively commits source code that serves as an example for other engineers to follow.
  
  

• 10 years of experience in software development or related field
• 8 years of experience in any of the following: software engineering competencies, frontend technologies (UI/UX), middleware (microservices and APIs), database technologies, DevOps 
• 8 years of experience working on project(s) involving the implementation of solutions applying development life cycles (SDLC)
• Bachelors degree in computer science, computer information systems (CIS), or related field (or equivalent work experience in lieu of degree)
  
  

• Masters degree in computer science, CIS, or related field
• 8 years of experience working with defect or incident tracking software and application and integration middleware
• 8 years of experience working with four or more of the following: continuous integration/continuous deployment tools, frontend technologies (UX/UI), middleware, database technologies, DevOps 
• 8 years of experience in systems analysis, including defining technical requirements and performing high level design for complex solutions
• 6 years of experience working with an IT Infrastructure Library framework
• 6 years of experience leading teams, with or without direct reports