People Manager EMSX - French EMSX

Description

Join the Seller AI team where youll lead benchmarking and evaluation of AI models that enhance the seller experience across Amazons global marketplace. Youll manage a team dedicated to validating, testing, and improving Artificial Intelligence (AI) and Large Language Models (LLMs) that power innovative seller tools. This role combines strategic leadership with hands-on technical oversight, requiring exceptional communication skills, team management, and stakeholder engagement.

In this position, youll drive the development and implementation of comprehensive benchmarking methodologies to evaluate AI model performance across accuracy, robustness, bias, and reliability metrics. Your expertise will be crucial in translating technical findings into actionable insights that improve Seller Assistants performance and contribute to the growth of Amazons seller community worldwide.

Key job responsibilities

• Plan and execute benchmarking exercises for AI models, defining test plans, metrics, and acceptance criteria across accuracy, robustness, bias, and reliability dimensions.
• Lead a team responsible for validating data based on specific annotation guidelines, ensuring accuracy and quality while escalating potential regulatory risks
• Prepare comprehensive audit and benchmarking reports, including error ratings, root-cause analysis, and recommendations for senior stakeholders
• Drive process efficiencies and explore automation opportunities to enhance the productivity of data generation initiatives
• Mentor team members and help develop their skills while managing overall schedules, proactively mitigating risks, and keeping project scope under control.
  
  

A day in the life

Your day begins with prioritizing benchmarking tasks for your team based on current business requirements. Youll review progress on ongoing audits, provide guidance where needed, and ensure deliverables meet quality standards. Throughout the day, youll analyze performance data from Seller Assistant tools, identifying patterns and insights that could improve AI model effectiveness. Youll wrap up by preparing detailed presentations that showcase your teams findings and recommendations to leadership, highlighting opportunities to enhance the seller experience.

About The Team

The Seller AI team within International Seller Services is dedicated to creating Gen-AI/LLM powered tools and agentic solutions that accelerate business growth for Amazon sellers worldwide. We focus on handling annotations for training, measuring, and improving Artificial Intelligence and Large Language Models to deliver superior seller experiences. Our team combines technical expertise with a deep understanding of seller needs to develop innovative solutions that simplify complex tasks and drive business growth.

By joining us, youll play a pivotal role in shaping the future of selling on Amazon, working with cutting-edge AI technologies that directly impact millions of sellers across global marketplaces.

Basic Qualifications

• Min. B1 or B2.2 certified in French Language preferred.
  
  

Preferred Qualifications

• Masters Degree or C1 certified in French Language
  
  

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.


Company - ADCI - Karnataka - A66

Job ID: A3150055

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