Network Tools Engineer

Job Description Summary

Skilled Network Tools Engineer to support and enhance our global network monitoring, automation, and operational workflows. This role focuses on monitoring platforms, scripting, integrations, and troubleshooting across a diverse enterprise environment. The ideal candidate has strong networking fundamentals, experience with monitoring tools, and the ability to collaborate across IT operations teams.

Job Description

Roles and Responsibilities

In This Role You Will

• Participate in the domain technical and business discussions relative to future architect direction.
• Assist in the analysis, design and development of a roadmap and implementation based upon a current vs. future state in a cohesive architecture viewpoint.
• Gather and analyze data and develop architectural requirements at project level.
• Participate in the infrastructure architecture governance model.
• Support design and deployment of infrastructure solutions meeting standardization, consolidation, TCO, security, regulatory compliance and application system qualities, for different businesses.
• Research and evaluate emerging technology, industry and market trends to assist in project development and/or operational support activities.
• Coach and mentor team members
  
  

• Manage, maintain, and optimize network monitoring and automation platforms (e.g., LogicMonitor, NetBrain, ThousandEyes).
• Develop and enhance integrations using Python, Groovy, or shell scripting (RESTful APIs, automation workflows).
• Ensure monitoring coverage, alerting accuracy, and data quality across tools and device inventory.
• Collaborate with Network Operations, Tools, and Service Management teams to improve processes and workflows.
• Support IT Operations teams in implementing monitoring standards, best practices, and operational documentation.
• Utilize Linux/Unix systems for administration, scripting, and service/process management.
• Work within ITSM processes (ServiceNow or similar) following ITIL guidelines.
  
  

• Bachelors Degree. A minimum 8 years of professional experience.
• Desired Characteristics
  
  

• Skilled level expertise in design of computing or network or storage to meet business application system qualities
• Understands technical and business discussions relative to future architecture direction aligning with business goals.
• Understands concepts of setting and driving architecture direction.
• Familiar with elements of gathering architecture requirements.
• Understands architecture standards concepts to apply to project work.
  
  

• Strong general networking knowledge
• Proficiency in Linux/Unix administration (server management, processes, services)
• Strong problem‑solving and network troubleshooting skills
• Understanding of standard network protocols: TCP/IP, SNMP, MIBs, DNS, HTTP
• Experience with Python/Groovy/Shell scripting (RESTful API integrations, automation, Bruno/Postman)
• Hands-on experience with LogicMonitor or similar network monitoring tools
• Experience with NetBrain and ThousandEyes (or equivalent tools)
• Background in Network and IT Operations
• Familiarity with ServiceNow or similar ITSM platforms
• Basic ITIL awareness
• Strong communication and teamwork skills
  
  

• Understand key cross-functional concepts that impact the organization; is aware of business priorities and organizational dynamics.
• Knowledge of Cisco networking technologies (Cisco IOS/XE/NX‑OS, Viptela SD‑WAN, Meraki), firewalls, load balancers
• Experience with automation frameworks such as Ansible/AWX
• Experience with Infoblox NetMRI or comparable tools
  
  

• Familiar with concepts of costing hardware and software components. Works to assure work is on-time and within budget.
• Delivers tasks on-time with alignment to architectural goals. Can identify and raise issues, risks and benefits.
• Participates in change initiatives by implementing new directions and providing appropriate information and feedback.
  
  

• Applies values, policies, procedures and precedent to make timely, routine decisions of limited, clear choice.
• Reacts open-mindedly to new perspectives or ideas. Considers different or unusual solutions when appropriate.
• Resolves day-to-day issues related to strategy implementation. Escalates issues that impact the client and/or strategic initiatives.