Network Engineer Lead

Roles & Responsibilities

Role Overview:

As a Data Centre Provisioning Engineer will be responsible for supporting the deployment, activation, and operational excellence of hyperscale data centre network infrastructure. You will collaborate with cross-functional teams and external partners to ensure seamless provisioning, troubleshooting, and optimization of network systems.

Key Responsibilities

Engineering & Troubleshooting

Minimum 3+ years of experience in troubleshooting network Layer 1, 2, and 3 issues, preferably within AI fabric, 3-tier Leaf and Spine, NSF, and Optical networks.

Provide direct engineering support to Data Center Construction, NetOps, FacOps, activation, and audit teams.

Respond to hardware, software, network, design, or tooling issues; create and manage tickets, and drive network-related issues to resolution.

Incident Response & Deployment

Lead data centre deployment using zero-touch provisioning tools to bring entire data halls online rapidly.

Track and resolve reliability, security, and continuity issues during hyperscale infrastructure deployment.

Collaborate closely with cross-functional teams, MSPs, and third-party vendors.

Operational Leadership

Indirectly manage large teams responsible for racking, stacking, auditing, cabling, and testing thousands of network switches.

Establish and enforce network standards, ensuring compliance with client policies.

Escalation Management

Participate in on-call rotation to resolve or re-route issues as needed.

Identify opportunities for process, tool, skill, or automation improvements to reduce future escalations.

Data Measurement & Automation

Sequence, schedule, and manage multiple dependent projects on hyperscale datacenter fabrics.

Develop workflow automations for large-scale network switch deployments.

Edit and manage large databases that integrate multiple systems in real time.

Enhance the quality and quantity of reported metrics, focusing on escalation issues, fault/event trends, tooling failure rates, and vendor performance.

Required Skills

Data analytics and reporting

Troubleshooting internetwork routing and switching at datacenter scale

Bash and Python scripting for device automation via CLI

SDN automation experience

Fiber optic circuit troubleshooting, including MTP fanouts

Knowledge of datacenter space, power, IEC, and NEMA specifications

Experience with rack, fiber, patch panel, and device inventory (including board, chipset, firmware, and kernel auditing)

Equipment and IP deployment expertise

IPv6 routing and switching, including SLAAC

Zero Touch Provisioning (ZTP) via PXEboot, TFTP, and SLAAC

Preferred Qualifications

Experience working with large-scale, hyperscale data centre environments

Strong collaboration skills with internal and external stakeholders

Proven ability to drive process improvements and automation initiatives

Experience

• 8-11 Years
  
  

Skills

• Primary Skill: Network Engineer
• Sub Skill(s): Network Engineer
• Additional Skill(s): LAN, Network Operations, Firewall
  
  

About The Company

Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley. We engineer business outcomes for Fortune 500 companies and digital natives in the technology, healthcare, insurance, travel, telecom, and retail & CPG industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence. We accelerate experience-led transformation in the delivery of digital platforms. Infogain is also a Microsoft (NASDAQ: MSFT) Gold Partner and Azure Expert Managed Services Provider (MSP).

Infogain, an Apax Funds portfolio company, has offices in California, Washington, Texas, the UK, the UAE, and Singapore, with delivery centers in Seattle, Houston, Austin, Kraków, Noida, Gurgaon, Mumbai, Pune, and Bengaluru.

---