Lead Software Engineer

SmartBear delivers application integrity for modern tech stacks, ensuring continuous, measurable assurance that software just works as intended with governance to operate at AI speed and scale. SmartBear offers deep test automation, API lifecycle management, and observability capabilities. With integrations across the SDLC, it sets a new quality standard for application delivery teams.

SmartBear is trusted by more than 16 million developers, testers, and software engineers across 32,000 organizations, including 75% of the largest financial institutions and industry leaders such as Adobe, JetBlue, and Microsoft. SmartBear’s best-loved brands include Swagger, TestComplete, Reflect, QMetry, Zephyr, and more. As stewards of a collaborative open source community, SmartBear meets customers where they are to make our technology-driven world a better place. Learn more at www.smartbear.com, or follow us on LinkedIn, X, and Reddit.

At SmartBear, you will be part of a dynamic team solving one of the most critical challenges facing modern businesses: ensuring the integrity of software in an AI-driven world. Whether you are working directly with customers, driving go to market strategies, supporting operations, building products, or enabling teams, your contributions help shape the future of software quality for organizations worldwide. Join us in our mission.

Lead Software Engineer

• Development of the main Pactflow platform in cooperation with other software engineers, UX designers and product managers.
• Help us build software that supports 16 million engineers
• Ruby, Node, Microservices, TDD, AI

About us

Pactflow makes testing and deploying microservices at scale, simple and worry free for thousands of developers and testers around the world. We value learning and growth, good use of technology, helping our customers and contribute to the Open Source community. We envision a modern world that doesn’t worry about deployments and are building the most loved contract testing solutions for developers, with the broadest and deepest technology support, and features that enables them to work at scale.

About the role 

As a Senior Engineer you will be a key engineer within the Pactflow team that will drive one of the world’s best solutions for API testing. You can look forward to working with our best and brightest engineers, product managers, and UX designers.

• Implementing new functionality in close cooperation with stakeholders
• Build well designed, clean applications with solid technical foundations
• Participate in design and code reviews
• Create and maintain technical and support documentation
• Technical lead and mentor junior engineers in the team
• Make use of TDD or BDD to ensure high quality of code
• Leverage AI tools and agents to accelerate development, improve code quality, and automate engineering workflows where appropriate

About you 

You believe in simple code, straightforward explanations and you take pride in writing well tested and readable code while applying a methodical approach to solving complex technical challenges. You enjoy learning and honing your craft in collaboration with your peers and would like to contribute to the open source community (if not already doing so!). You understand that developing a product is a team sport and collaboration and communication is essential to its success.

You have:

• 5–7 Years of Experience with Ruby and Node in an Agile and TDD environment
• Understanding of continuous delivery processes and tooling
• Understanding of Highly Available systems and web scale architectures
• Experience with multiple database technologies such as PostgreSQL and DynamoDB
• Experience with AWS technologies, and infrastructure as code (e.g. CloudFormation, RDS, ECS, Cognito)
• Comfortable with event driven and microservice architectures
• Strong experience using AI-assisted development tools (e.g. GitHub Copilot, Claude Code, or similar) as part of daily engineering workflows
• Ability to evaluate when work can be fully delegated to AI agents vs. AI-assisted execution
• Understanding of limitations, risks, and validation strategies when using AI-generated code (testing, review, security)

 Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know:

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland, Ahmedabad and Bangalore India.
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and Built-in Best Places to Work.

SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious.