Head of IT

Overview Of 73 Strings

73 Strings is an innovative platform providing comprehensive data extraction, monitoring, and valuation solutions for the private capital industry. The companys AI-powered platform streamlines middle-office processes for alternative investments, enabling seamless data structuring and standardization, monitoring, and fair value estimation at the click of a button. 73 Strings serves clients globally across various strategies, including Private Equity, Growth Equity, Venture Capital, Infrastructure and Private Credit.

Our 2025 $55M Series B, the largest in the industry, was led by Goldman Sachs, with participation from Golub Capital and Hamilton Lane, with continued support from Blackstone, Fidelity International Strategic Ventures and Broadhaven Ventures.

About The Role

We are looking for a Head of IT to build, scale, and lead our internal IT function as we grow rapidly across teams and locations. The ideal candidate has strong hands-on technical depth, operational excellence, and experience setting up IT systems and processes in high-growth SaaS environments. This role focuses purely on IT operations, infrastructure, end-user computing, cloud administration, and enterprise applications—partner with CISO to implement security programs and drive compliance requirements.

Key Responsibilities

1. IT Infrastructure & Operations (Core Function)

• Build and scale the company’s IT infrastructure, networks, and device lifecycle management.
• Define and implement IT policies, SOPs, SLAs, and governance for a rapidly growing SaaS organization.
• Oversee day-to-day IT operations including end-user support, helpdesk efficiency, device provisioning, and troubleshooting.
• Ensure uptime, reliability, and performance of IT systems across distributed teams (remote + office).
• End-User Computing & Asset Management
• Manage all hardware and software assets (laptops, devices, tools, accessories).
• Drive automation for onboarding/offboarding, device setup, and access management workflows.
• Standardize device configurations, OS updates, patching processes, and maintenance cycles.
• Cloud & Internal Systems Administration
• Oversee internal Microsoft 365 used for day-to-day operations.
• Manage corporate applications including HRIS, ATS, CRM, finance systems, communication tools, and productivity suites.
• Streamline system integrations, workflows, and licensing management.
• Vendor & Procurement Management
• Evaluate, negotiate, and manage contracts with IT vendors, service providers, and SaaS tool partners.
• Monitor vendor performance, renewals, license utilization, and cost optimization.
• Establish a scalable procurement process for IT assets and tools.
• Scaling IT for Growth
• Build an IT roadmap aligned with organizational scale (Series A → C and beyond).
• Lead IT planning for new offices, expansions, and global infrastructure needs.
• Implement IT automation, standardization, and best practices to improve efficiency and delivery speed.
• Build, mentor, and lead the IT team, ensuring strong service delivery and responsiveness.
• Cross-Functional Collaboration
• Partner closely with Engineering, Product, HR, Legal and Security, and Operations on all IT requirements.
• Support rapid onboarding by hiring scales across locations.
• Ensure smooth rollout of new tools, systems, and productivity solutions.
  
  

• Demonstrated experience owning IT in high-growth Technology startups, ideally during Series A–C scale.
• Hands-on expertise with:
• IT infrastructure & networks
• End-user computing
• Enterprise tools / SaaS ecosystem
• Device lifecycle and asset management
• Experience setting up IT operations from early stage to scale.
• Familiarity with financial data environments or fintech workflows is beneficial.
  
  

• Strong operational excellence and process orientation.
• Ability to balance strategic planning with hands-on execution.
• Excellent communication, prioritization, and problem-solving skills.
• Comfortable operating in fast-paced, high-growth, high-accountability environments.
  
  

• A high-impact leadership role shaping the IT backbone of a growing global SaaS company.
• Autonomy to design and build IT systems, processes, and teams from the ground up.
• Significant visibility and cross-functional influence.
• A culture that values innovation, ownership, and continuous improvement.