Field Applicaiton Engineer Located In Bangalore India

Purpose of this Position

• Maintain good relationship with customer by providing pre-sales and post-sales technical support to Key Accounts & Preferred Account (KA &PA).
• Provide technical consulting and problem solving.
• Support PoC, FAT and product testing
• Provide technical training and on-site seminars to customers
• Support additional task required by supervisor to achieve strategic objectives
  
  

Major Areas of Responsibility

• Work closely with the CSM/RSM/BDM/KAM to provide technical support & solutions for KA & PA –
  
  

– To answer request for proposal

– To resolve customer’s applications via technical expertise.

– To obtain customer satisfaction.

• Project support in Pre-sales stage
  
  

– Tender Document study and analysis.

– To propose suitable solutions, execute POC (Proof of Concept) and FAT (Factory acceptance test) for Moxa’s channels and end customers

– Support pre-sales activities such as seminars, customer visit, exhibition, to present product features and value proposition.

• To provide Internal/External technical training to either Moxa colleagues or customer
• To handle additional assignments or projects on demand which is required by supervisor to achieve strategic objectives
  
  

Minimum Job Requirements

• Fluent in English language
• College degree in Engineering or related degree
• At least 3 years experience of working experience for network product.
• Familiar with network technologies such as VLAN, RSTP, IGMP, NAT, VPN and Routing Function.
• CCNA, CCNP, or above is preferred.

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