Engineering Manager - Commerce Backend

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What youll do

Docusign is looking for a highly motivated Engineering Manager to join our Commerce engineering team under the Growth vertical. The Engineering Manager will lead a high-performing team of Software Engineers. This position is a hands-on management role focusing on the eCommerce platform (frontend and backend) for Docusign’s digital business.

This position is a people manager role reporting to the Director of Engineering.

Responsibility

• Be responsible for building high-quality, user-focused eCommerce services with C# or Java
• Lead a team of engineers at various stages of their career, actively investing in their growth and development
• Have a passion for continuous improvement
• Be responsible for delivering products that delight customers while managing the health of the code base through continuous refactoring and management of technical debt
• Dive deep into technology and are on the forefront of the latest tools, technologies, and strategies and help evaluate, prototype, and introduce them to our team
• Be an expert at agile continuous delivery, DevOps and TDD/BDD and will champion the culture, processes, and tools required to maintain a frictionless high quality development environment
• Provide coaching and leadership in software best practices, automated test strategies, and work toward flattening the cost of change curve for our software products and services
• Have a demonstrated track record of building high performing, secure applications and building security into the DNA of products
• Obsess over uptime and will be a partner to product management, engineering, sales, operations, and other parts of the business
• Cultivate an open, collaborative, and fun work environment for yourself and your team
• Work closely with product, design, security, customer success and other teams to provide technical expertise throughout all phases of product development
• Set team strategy and be accountable for team plans and deliverables
  
  

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a positions job designation depending on business needs and as permitted by local law.

What you bring

Basic

• 10+ years of combined software development and management experience across multiple frontend technologies and frameworks
• 2+ years of experience managing a team of engineers and participating in the entire employee lifecycle: recruiting, onboarding, performance management and employee development
• Experience in building scalable microservices
• Experience in building support or self-serve agents
• Experience in large scale distributed systems and data pipelines
• BS degree in CS or equivalent work experience
  
  

Preferred

• Passion for learning and working with new technologies
• Strong understanding of performance tuning the services, uptime and scalable architecture
• Working knowledge of user authentication and authorization
• Product development experience building large scale user facing web applications
  
  

Life at Docusign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

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