Data Analyst I - Fintech

Role Description:

Data Analysts I work on analytics tasks such as reporting, visualization and analysis within the scope of their team. They consult with stakeholders in problem-definition, setting success metrics and shaping the way forward through data insights and effective communication with their audience. Data Analysts I have experience managing stakeholders and can do this largely autonomously (seeking for help in complex scenarios).

They prioritize their work for business impact, efficiently adapt to business needs, and manage expectations accordingly. They combine their understanding of the business with the knowledge of data, workflows, methods and tooling to largely autonomously drive analysis and reporting within the scope of their team. They can adapt existing tooling and approaches based on business and user needs. They collaborate with peers in their craft and follow best practices ensuring data quality and stability.

This role requires strong analytical expertise, a proactive ownership mindset, and the ability to collaborate effectively across business, product, and technical teams, while remaining aligned with company values and long-term business objectives.

You will work closely with the FinTech Traveller Product team, contributing across the full lifecycle of data analytics solutions—from ideation through implementation—to enable data-driven decision-making through relevant and actionable insights. You will independently manage data consumption and preparation, design and maintain multiple dashboards, and collaborate with a broad range of stakeholders.

About The Team:

FinTech Traveller Performance’s mission is to be the trusted source of insights that power data-driven traveller product decisions. We turn complex pay-in and performance data into clear, actionable insights for both product teams and leadership. We own the core dashboards and recurring reporting that track traveller payment KPIs such as authorization, acceptance, conversion, utilization, and the Leadership Dashboard. Beyond reporting, we lead deep-dive analyses to explain performance trends, uncover growth opportunities, and connect top-level outcomes to the underlying drivers.

By partnering closely with Product, Commercial, FP&A, Fraud, and Tech, we translate data into compelling stories and concrete recommendations that directly influence day-to-day decision-making—helping drive revenue growth, improve customer experience, and reduce risk.

Qualifications & Skills:

• Between 2 and 4 years of experience
• High SQL proficiency is essential (Python and/or R are beneficial) as well as data cleaning and preparation
• Has strong data visualization skills and experience with dash-boarding tools such as Tableau, PowerBI, Looker etc
• Able and willing to develop and manage enterprise level performance reports
• Capable of driving actions from stakeholders and providing self-service analytics & visualization tools
• Strong analytical problem solving skills, especially unstructured problems
• Ability to communicate recommendations in a compelling way that is tailored to the audience
• Experience with analytics in decision making where AB testing is not possible
• Can explain complex analytical findings/solutions to commercial and non-technical stakeholders
• Strong data management skills with a focus on data quality (timeliness & correctness)