COE And Pre-Sales Function

Role: Salesforce CoE & Pre-Sales Architect (3 Positions – India Based) Titles:

Senior Agentforce & Data Cloud Solution Architect

Salesforce Platform Architect & Service Cloud Expert

Lead-to-Cash Solution Architect Function: Salesforce Center of Excellence (CoE) & Pre-Sales

Location: India

Reports To: Global Salesforce Practice Lead About the Role:

Brillio’s Salesforce Center of Excellence (CoE) is at the forefront of shaping client transformation journeys. We are expanding our CoE and Pre-Sales capabilities with strategic hires who bring deep technical expertise, strong business acumen, and consultative pre-sales experience.

These roles will serve as strategic solution architects – combining platform mastery with an ability to design, position, and deliver differentiated Salesforce solutions that accelerate customer success and drive growth across industries. Key Responsibilities: Solution Architecture & Design

• Lead end-to-end Salesforce solution architecture across key domains such as Agentforce, Data Cloud, Service Cloud, and Lead-to-Cash processes.
• Translate client business challenges into scalable Salesforce-based solutions with measurable business outcomes.
• Architect and validate complex enterprise-level designs across Salesforce ecosystem components (Sales, Service, Experience, Data Cloud, CPQ, Mulesoft, etc.). Pre-Sales & Deal Support
• Partner with sales and delivery teams to drive RFP responses, client demos, solution workshops, and estimations.
• Craft high-impact solution narratives, business cases, and value propositions aligned to client priorities.
• Engage with global clients and account teams to position Brillio’s Salesforce capabilities in competitive pursuits. CoE Enablement & Knowledge Building
• Contribute to building Brillio’s Salesforce CoE accelerators, frameworks, and reusable assets.
• Mentor teams and enable capability development across pre-sales and delivery units.
• Collaborate cross-functionally to bring domain depth and technology leadership into CoE initiatives. Process & Pipeline Development
• Support the creation of a robust pipeline of process- and technology-oriented architects with pre-sales background for future scaling.
• Standardize pre-sales practices, templates, and value engineering models within the CoE. Ideal Profile:
  
  

Experience: 12+ years of overall Salesforce experience, with 3–5 years in pre-sales, solution architecture, or client-facing consulting roles. Expertise Areas:

Role 1: Salesforce Agentforce, Data Cloud, Einstein 1, and Omni-channel architecture.

Role 2: Salesforce Platform, Service Cloud, and AppExchange integrations.

Role 3: Lead-to-Cash processes, CPQ, Billing, Revenue Cloud, and order management. Certifications: Salesforce Certified Application/Technical Architect preferred; additional domain-specific certifications a plus. Skills:

Strong business consulting and storytelling ability to translate tech into value.

Experience in developing proposals, cost models, and value realization frameworks.

Ability to work across geographies and collaborate with sales, delivery, and engineering teams. Why Join Brillio:

At Brillio, we combine domain depth, platform expertise, and innovation to deliver next-generation Salesforce solutions. As part of the CoE & Pre-Sales leadership team, you will shape how Brillio designs industry-aligned offerings, wins strategic deals, and scales future-ready capabilities across the Salesforce ecosystem.

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