Provides clinical review expertise for high dollar and complex pharmacy claims and may identify cases for potential fraud and abuse and makes referrals. This position is responsible for the supporting of formulary strategies involving both pharmacy and medical products, clinical actions following release of new/existing drug products, evaluating and managing drug utilization review, and pipeline product tracking and forecasting. Affordability solutions encompass activities that include utilization management edits at point of service, preferred drug list strategy, retrospective utilization review, risk management review and condition-specific interventions.
Responsibilities
Apply critical thinking to achieve proper clinical decisions when performing clinical reviews Utilize multiple systems and other clinical resources to achieve proper decisions in utilization management reviews
Work and maneuver within queue systems that prioritize clinical reviews
Be able to make a clinical decision quickly and decide and act with or without all information
Evaluate opportunities for cross-benefit drug management in an integrated model
Provide support to the condition-based program managers to enhance clinical affordability and total health outcome
Evaluate the success of current utilization management program to determine areas of enhancement
Review current utilization management strategies to ensure strategies promote affordability and customer experience
Provide education and training for clinical team to communicate clinical strategy and actions and assure consistent execution of class strategy
Examine egregious medications/products and coordinate with clinical program directors to provide appropriate clinical recommendations to minimize client and customer cost
Work and collaborate with a multi-disciplinary clinical team to provide a customer centric experience
Serves as a resource to facilitate understanding of medication related products
Utilizes effective communication, courtesy and professionalism in all interactions, both internally and externally
Adheres to quality assurance standards
Excellent time management, organizational, and research skills
Qualifications
PharmD or equivalent
Licensed Pharmacist required
Experience developing end to end Pharmacy Clinical Programs desired
Minimum of 1 year Clinical Pharmacy experience required, preferably in a Pharmacy Benefit Management (PBM) or similar clinical practice environment
Solid understanding of evidence based medicine, interpreting clinical literature, and standards of care required
Demonstrated ability to work in a highly matrixed environment
Experience with MS Office Suite (Outlook, Excel, Access, SharePoint)
Excellent time management, organizational, and research skills
Preferred: Utilization Review or Claim Review experience in Health insurance
About The Cigna Group
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
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