Associate Analyst

Work Your Magic with us!

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. Thats why we are always looking for curious minds that see themselves imagining the unimaginable with us.

Your Role

• Actively supporting the service activities by working on tickets (issues, incidents) as well as change requests
• Contribute to initiatives to increase efficiency of service processes and automation projects
• Take over responsibility for scheduled life cycle activities such as patching during weekends or late shifts in the boundaries of given maintenance windows
• Preparation and execution of Qualification protocols
• Transparently share knowledge with team members and provide visibility of capacity and capability within the team
• Show presence in our Bangalore office
• Work closely with other IT teams such as Citrix, Infrastructure, Database etc.
  
  

Who You Are

Bachelor’s degree in computer science, Engineering or Natural Science

Minimum experience of 1+ years on MES PAS-X

• Having a good hold on MES PAS-X Master Data Parameterization (Equipment Management, User Management, Rights Management, Control Data, Terminal Management, Printing/Reporting, Profiles, Production Units, WMS Master Data, and Service configuration.
• Having good knowledge of PAS-X functionality like weighing & dispensing module, equipment management, MBR design, and EBR and materials management/warehouse functionality
• Should know about System Administration activities like User/Terminal/Printer management/System configuration and Scales configuration. Knowing Linux OS, Dockers, K8s, and PostgreSQL is an added advantage.
• Installation of Hotfixes, and service packs and ensuring the installation of Windows/Linux patches on the servers and mitigating vulnerabilities timely manner.
• You should also be able to act proactively to ensure smooth team operations and effective collaboration.Understanding of ISA88 and ISA95 standards is a plus
• Should be able to handle support tools like IT4YOU(Servicenow), HPSM and manage the delivery of various services like Incident Management, Problem Management, Change and Release management, etc.
• Experience on Databases like Oracle and Microsoft SQL servers is an advantage.
  
  

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!

Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!

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