Assistant Manager - Operations

About The Team

Meesho’s content commerce team is a relatively new team that directly contributes to Meesho’s GMV/ NMV. This team works on identifying opportunities in the influencer economy to leverage them for Meesho’s growth. As part of the team, individuals work on exciting new problem statements & contribute to Meesho’s content strategy across various social media platforms.

About The Role

We are looking for an Assistant Manager – Operations to lead and scale a ~50-member Key Account Management (KAM) team within MCC. This role sits at the core of creator monetization success — ensuring that creators seamlessly progress across the lifecycle:

Signup → Social Account Connection → Content Creation → Sale Generation → Sustainable Earnings

The charter is to drive structured execution, streamline priorities, optimize KAM bandwidth, and build data-led operating systems that improve creator activation, performance, and retention at scale.This is a high-impact role requiring strong people leadership, operational rigor, and sharp data thinking.

What You Will Do

• Lead, coach and scale a ~50-member KAM team.
• Define clear KRAs aligned to lifecycle metrics (activation, content velocity, GMV contribution, repeat earnings).
• Ensure high connect rates and reduce technical friction
• Improve conversion from content → clicks → orders.
• Build strategies to reduce creator churn and increase repeat earning creators.
• Data Reporting and Analysis
• CRM and Process Excellence
  
  
  

• 3–6 years of experience in Operations / Sales Ops / Creator Ops / Growth Ops.
• Prior experience managing large frontline teams (30+ members preferred).
• Experience in marketplaces, e-commerce, content platforms, or creator ecosystems is strongly preferred.
• Team Handling and Leadership Experience