Assistant Manager -Onboarding

About CleanHarbors

Clean Harbors Inc. (www.cleanharbors.com) is a NYSE listed US based $4.3 billion company. Clean Harbors was founded in 1980 near Boston by Mr. Alan S. McKim, who today remains the company’s Chairman and CEO.

Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. Clean Harbors employs a dedicated workforce of 18,000 employees and has over 450 service locations across the U.S., Canada and Mexico. Beyond addressing the environmental needs of its more than 300,000 customers, the Company has been on the front lines of addressing some of the largest emergency response events in North America of the past several decades including the BP Oil Spill in the Gulf of Mexico, the anthrax attacks in New York, the 2015 avian flu outbreak that devastated the poultry industry, Hurricanes Katrina, Rita and Sandy, and the oil pipeline breaks that affected the Yellowstone and Kalamazoo rivers, along with other major chemical releases into the environment.

Clean Harbors India has been strategically established as the Global Capability Center (GCC) to serve our parent company. We take pride in serving some of the most tech savvy business stakeholders at Clean Harbors. The GCC employees form part of our globally integrated teams that provide cutting-edge IT solutions and production support across platforms. Our shared services teams work seamlessly with their global counterparts in providing critical 24x7 support in various functions including Finance, HR, Procurement, IT and Operations. Our aggressive growth plans open significant career advancement opportunities for our employees.

Responsibilities

Job Title: Onboarding Assistant Manager – HR Shared Services

Location: Bangalore, Hebbal (Work From Office; Mon - Fri)

Shift Timings: 5:00 PM – 02:00 AM/6:00 PM – 3:00 AM IST. Which will change as per business requirement aligning with EST, CST & PST time zone support

Role Brief: This is AM-Onboarding Role primarily to support our US & Canada NH Candidates onboarding support. You will be playing a very crucial role in ensuring the smooth and efficient Onboarding of the candidate’s completion for the entire team you are responsible for. You will be responsible for coordinating with various partner teams, recruiters, stakeholders & Candidates to ensure efficient, compliant, timely onboarding of candidates are completed by the team and focus on providing exceptional candidate experience. The role requires excellent communication skills, Analytical skills, people management skills & stakeholder management with the ability to make quick decisions, well versed in reporting tools & MS office tools and should take complete ownership in getting the closures on candidates onboarding actions for all lines of business handled.

Job Description: The roles and responsibilities include, but may not be limited to:

• A minimum of 2–3 years of proven people management experience, with at least 10 direct reports
• Understanding the hiring requirements and working closely with the Location managers and Talent acquisition teams to on-board the new recruits.
• Gathering and processing the necessary paperwork to implement the new hire information into HRIS
• Communicate with the new hires to educate them with all the necessary information that would help them have seamless first day/ first week at work location
• Distributing login credentials, manuals, guidelines as required
• Ensure appropriate technical assistance to the new hires in order them to set up their hardware and software
• Assigning and assisting the New Hires on the mandatory trainings and policies that they may need to complete upon onboarding
• Addressing any additional queries that the New Hires may have till they are handed over to the Business Managers
• Monitoring the onboarding systems to ensure that hiring managers are completing necessary tasks in a timely manner
• Ensuring all the above tasks are performed within stipulated timelines keep the new hire well informed about what he/ she can expect once they report to work and create an exceptional onboarding experience
• Work closely with the stakeholders on various business reports specific to SL’s, Quality, spot reviews, Candidate satisfaction surveys, Detractors analysis
• Providing feedback to team members and suggestions on process to stakeholders on onboarding process & candidate experience
• Publish various daily, weekly and monthly reports to the stakeholders on volumes & trends
  
  

• Proven 4 – 5+ years’ work experience in Onboarding streams
• Excellent verbal and written communication skills, including strong proficiency in English
• Exceptional interpersonal, critical thinking and problem-solving skills
• High level of computer proficiency (Microsoft Office).
• Experience in managing direct connects with stakeholders & partner teams
• Effective organizational skills and time management skills.
• Effectively prioritize and execute tasks in a high-pressure environment.
• Ability to manage change , strong attention to detail and multi-tasking
• Experience in Oracle, MS office tool will be an added advantage.
• Ability to handle sensitive and confidential information.
• Highly self-motivated and detail-oriented
• Hands-on experience with Human Resources Information Systems (HRIS). Experience in Oracle Fusion or PeopleSoft will be an added advantage
• Basic knowledge of US labor legislation Flair to connect with people across departments/functions
• Ability to handle sensitive and confidential information
• Self-managed with little supervision