Assistant Facilities Manager

What this job involves:

As an Assistant Facilities Manager at JLL, youll play a vital role in supporting the Post Facilities Manager to deliver exceptional facility management services for our Commonwealth client. This multifaceted position requires you to manage day-to-day site operations, oversee vendor relationships, and build strong stakeholder connections while ensuring compliance with health and safety regulations and contractual obligations. Youll assist in implementing industry best practices, maintaining critical environment requirements, and monitoring financial processes to deliver cost-effective services that meet client expectations. This role offers the opportunity to develop your leadership skills through team coaching and vendor management while making a meaningful impact on operational excellence and service delivery. By joining our collaborative team, youll contribute directly to JLLs mission of shaping the future of real estate for a better world while growing professionally in a supportive environment that values your well-being and personal development.

What your day-to-day will look like:

• Provide coaching and direction to the site team while serving as backup to the Post Facilities Manager, fostering an environment that supports teamwork and performance excellence
• Deliver excellent customer service by building effective relationships with key stakeholders and ensuring service delivery meets contractual obligations and client expectations
• Manage multiple vendors across hard and soft services to ensure timely, budget-compliant service delivery while assisting the JLL Procurement Team with vendor procurement processes
• Monitor financial processes including accounts payable procedures and contract management to ensure best value delivery to the client
• Oversee site operations including building procedures, performance measures, and critical environment requirements while seeking ways to reduce costs and improve standards
• Review contractor Safe Work Method Statements (SWMS) and support the implementation of JLLs Operational Risk Management (ORM) program and business continuity plans
• Provide 24/7 emergency call support and site attendance as required, following established escalation procedures and incident reporting protocols.
  
  

Required Qualifications:

• Minimum 2-3 years of experience in facilities management or related field
• Demonstrated experience in vendor management and stakeholder relationship building
• Knowledge of health and safety compliance requirements in facility operations
• Strong financial acumen with experience in budget monitoring and contract management
• Excellent communication skills with ability to work effectively across all organizational levels
• Experience in implementing operational standards and performance measures
• Proven ability to work in fast-paced environments requiring flexibility and multitasking
  
  

Preferred Qualifications:

• Certificate or diploma in Facilities Management, Property Management, or related field
• Experience working with government clients or in diplomatic facilities
• Background in residential property management
• Knowledge of procurement processes and best practices
• Experience with work order management systems and performance metrics
• Understanding of critical environment management requirements
• Background in implementing risk management and business continuity programs
  
  

Location: Onsite

At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each others wellbeing and champion inclusivity and belonging across teams.

JLL is an Equal Opportunity Employer committed to diversity and inclusion.

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