ASM I
Talentmate
India
12th January 2026
2601-22702-1
Job Description
- Interact with the Bank team for the purposes of getting approvals, progress report, discussing and resolving issues, arranging meetings, successful implementation of this project etc.
- Ensure L2 production support and manage incident resolution against established SLAs.
- Maintain detailed and up-to-date documentation of issues, resolutions of the solution procedure.
- Maintain and update application configuration including user security as needed to meet the business requirements
- Manage service requests to fulfil business and product support requests.
- Communicate planned/unplanned outages.
- Create/update support procedures and ensure proper maintenance of standard operating procedure (SOP).
- Prepare and provide operational and performance dashboards for KPI trending and reporting.
- Coach and oversee work and project coordination within the Applications Support team and leads.
- Participate with the Bank team for all UPI production/business discussions.
- Analyse Bank’s business/regulatory requirements and provide documentation.
- Manage and support on fixing production issues.
- Maintain documentation for critical issues, patches, and their resolutions.
Job Details
| Role Level: | Not Applicable | Work Type: | Full-Time |
|---|---|---|---|
| Country: | India | City: | Bengaluru ,Karnataka |
| Company Website: | http://www.olivecrypto.com | Job Function: | Information Technology (IT) |
| Company Industry/ Sector: |
Financial Services | ||
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