Analyst Technical Operations

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

The purpose of this job is to provide technical operations in batch cycle processing, monitoring, error remediation, and production release deployment.

What You Will Do

• 2+ years of experience to execute batch cycles for daily, weekly, monthly and ad-hoc processing of Empowers Plan Accounting system.
• Monitor batch jobs for receipt of dependencies, accurate and timely executions, and surfacing any errors within the translation system process or its upstream and downstream.
• Troubleshoot failures and follow escalation and alerting paths for resolution.
• Work with other team members to remediate errors and rerun cycles as needed.
• Participate in system reviews for process and efficiency improvements.
• Assist in periodic production releases to deploy new features, enhancements, and fixes.
  
  

What You Will Bring

• 2+ years of experience working as production Support Engineer with experience in batch cycles for daily, weekly, monthly
• 1+ Experience on AWS platforms preferably with exposure to S3, lambda, step functions, and Athena or Redshift
• Knowledge of ETL job execution methods, with some capability of SQL or other query execution
• Understanding of data flow designs and models
• Proficiency in Python, ETL methodologies, SQL and Big Data solutions is a plus.
• Excellent written and verbal communication skills
• Exposure to Data Warehouse principles
• Collaborates with colleagues regarding batch cycle best practices and/or data application issues.
• Advises and works on options to mitigate and/or alleviate core data application issues, including opportunities for additional process automation.
• Operates independently according to established routine for cycle executions, with some latitude for actions or decisions.
• Completes other duties as assigned
  
  

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.

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