Analyst - Financial Operations

Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India.

We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, weve disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via Razorpay X) and enabling capital availability for businesses (via Razorpay Capital).

Job Title: Analyst – Pricing Operations

Location: Bangalore

Team: Finance Operations

Job Type: Full-time

Position Overview

We are looking for a detail-oriented and process-driven Analyst – Pricing Operations to join our Financial Operations team. In this role, you will play a critical part in reviewing and executing pricing revamp requests for our merchants, ensuring accuracy, compliance, and efficiency across multiple payment methods. You will collaborate with cross-functional teams to manage workflows, validate profitability, and help maintain a high standard of operational excellence. If you thrive in a fast-paced fintech environment and enjoy working with structured processes, we would love to hear from you.

Key Responsibilities

• Validate Pricing Requests: Review and verify all incoming pricing revamp requests from the POC team to ensure proper approvals, accuracy, and completeness.
• Configure Pricing Plans: Set up and modify merchant pricing across various payment methods (e.g., Cards, UPI Recurring, E-Mandate, Optimiser) in line with defined SOPs.
• Coordinate with Stakeholders: Raise tickets with the Banking Operations team to validate margins and with the Checker team for final approvals.
• Workflow Management: Initiate and track pricing revamp workflows through to closure, ensuring timely execution and proper documentation of all approvals.
• Policy Compliance: Ensure all pricing changes comply with internal policies, including securing Function Head approvals where pricing may impact profitability.
  
  
  

• 0.6–2 years of experience in an operations, pricing, or reconciliation role—preferably in the fintech or payments sector.
• Strong understanding of process governance and attention to detail in executing SOP-based tasks.
• Experience using ticketing systems such as Salesforce, Freshdesk, or similar tools.
• Excellent communication skills for effective coordination with internal teams.
• Bachelor’s degree in Commerce, Finance, Business Administration, or a related field.
• Self-motivated and proactive, with the ability to work independently as well as in cross-functional settings.