Supply Chain Operations Specialist

Skill required: Fulfill - Order Management

Designation: Supply Chain Operations Specialist

Qualifications:Any Graduation

Years of Experience:7 to 11 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do? Responsible for oversight and delivery of program deliverables and interdependencies in an optimized manner. Key responsibilities and activities:

• Direct team members and manage activities to meet base business objectives
• Resolve resource constraints and/or conflicts that affect base business model within the program
• Onboard and train new associates in a timely fashion to eliminate capacity gaps
• Align organizational/strategic direction that affects program goals and objectives
• Resolve issues and change management within a standard governance structure
• Escalate risk management to address issues/risks at program level
• Monitor the progress of program components to ensure overall goals, deliverable frequencies, SLA, volume, and benefits of the program are achieved
• Coordinate weekly/monthly/ ad hoc meetings on Service; Status; SLA & Accuracy %; highlight and lowlights. Compilation of weekly & monthly presentation content.
• Alert Buyer on any potential impact risk
• Alert Buyer on staffing situations; planned/unplanned, leavers, flight risk
• Support and engage Buyer´s Supply Chain (Order Processing) team with new technology and innovation tools.
• Additional responsibilities: Continuous process improvement, suggest solutions to address known issues, trainings.
• Staff daily operations with adequate numbers of resources during specified shift time and validate that they have been trained appropriately, with access to the correct tools and systems to provide the Order Processing Services to Buyer
• Direct team members and manage activities to ensure that daily Order Processing volumes are executed in line with Buyer requirements, SOPs & WIs
• Coordinate & record new business requirements updates and ensure team are trained accordingly as well as ensuring SOPs & WIs are updated What are we looking for? Qualifications
• Overall data experience with leading medium to large data teams, implementing data governance best practices, establishing data standards
• Overall experience and minimum 8 years of team leading / management experience for managers
• Experience with Order Processing (Order-to-Invoice) suite of tools like SAP, etc.
• Exposure to Consumer Products Industry
• Strong communication skills, oral and written (US English, conversational Hindi)
• Ability to resolve conflicts, drive decisions, prioritize and manage workload
• High problem-solving, analytical and stakeholder management skills
• Must be a self-starter, motivated individual who works well under pressure
• Bachelor’s / Master’s Degree
• Comfortable working independently and as part of a team. Ability to translate skills to other employees through training and mentoring. Roles and Responsibilities:
• In this role you are required to do analysis and solving of moderately complex problems
• May create new solutions, leveraging and, where needed, adapting existing methods and procedures
• The person would require understanding of the strategic direction set by senior management as it relates to team goals
• Primary upward interaction is with direct supervisor
• May interact with peers and/or management levels at a client and/or within Accenture
• Guidance would be provided when determining methods and procedures on new assignments
• Decisions made by you will often impact the team in which they reside
• Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture
• Please note that this role may require you to work in rotational shifts