Sales Operations Manager

About Azentio:

Azentio Software incorporated in 2020 at Singapore, has been carved out of 3i Infotech, Beyontec Technologies and Path Solutions. Azentio Software provides mission critical, vertical-specific software products for customers in banking, financial services and insurance verticals and includes key products such as KASTLE™ (Universal Lending), AMLOCK™ (Anti-Money Laundering & Compliance software suite), PREMIA™ Astra (Core Insurance software), ORION™ (Enterprise Resource Planning software) and MFUND Plus™ (Asset Management platform). Azentio has over 800 customers in more than 60 countries, with a team of over 2,300 employees across offices in 12 countries (and growing) globally and is wholly owned by Funds advised by Apax Partners.

Azentio offers a comprehensive range of products – serving core operations to modern digital needs – for the financial services industry. Our deep domain knowledge and solutions in financial services extend across insurance, retail and corporate lending, Islamic Banking, anti-money laundering and asset management. In addition, Azentio proudly serves mid-market enterprises across the Middle East, Africa, Asia Pacific, and India with a comprehensive ERP solution.

At Azentio, we believe that growth is a continuous journey. We believe that each step of this journey must be taken by committing excellence - excellence in our products, our services, our ideas, and our people.

Job Title: Sales Operations Manager

Department: GTM Operations

Years of Experience: 5– 8 years

Location: Bangalore

About the Role:

We are seeking a dynamic and analytical Sales Operations Analyst to join our Central Sales Operations team. This role will be pivotal in driving operational efficiency, sales effectiveness, and strategic alignment across our global Go-To-Market (GTM) teams.

You will work closely with Sales, Marketing, Finance, and other cross-functional stakeholders to optimize CRM usage, automate sales processes, and deliver actionable insights that fuel revenue growth.

Key Responsibilities:

• Implement and adapt centralized sales processes to maximize efficiency and improve customer experience
• Identify areas for productivity enhancement within sales and marketing functions
• Drive adoption and continuous improvement of sales tools (dashboards, pipeline review tools, discovery frameworks, etc.)
• Define and manage KPIs, ensuring robust reporting that supports leadership decision-making
• Lead change management initiatives and support rollout of new tools, systems, and methodologies
• Govern Salesforce platform usage, ensuring process consistency and best practices

Required Skills & Qualifications:

• 3–5 years of relevant experience in Sales Operations, Business Operations, Sales Enablement, or Project Management
• Proven success implementing sales enablement initiatives and process improvement strategies
• Strong hands-on experience with Salesforce (governance, reporting, administration)
• Advanced analytical skills and proficiency in data segmentation, visualization, and insight generation
• Experience in cross-functional collaboration and stakeholder management
• Demonstrated ability to balance strategic thinking with operational execution

Preferred Skills

• Background in consulting, SaaS, media, BFSI, or technology industries
• Prior exposure to sales performance management and/or marketing operations
• Strong communication and presentation skills
• Highly proactive, adaptable, and solutions-driven mindset
• Familiarity with business intelligence tools (e.g., Power BI, Tableau) is a plus

What we Aim for?

Azentio aims to be the leading provider of Banking, Financial Services & Insurance (BFSI) & Enterprise Resource Planning (ERP) software products in Asia Pacific, Middle East & Africa & United States. We will achieve this by:

• Providing world class software products, built on the latest technologies.
• Providing best in class customer service, built on a deep understanding of our domains and local nuances.
• Being an employer of choice, attracting high quality talent.
• Achieving top quartile growth and margins.

Azentio Core Values:

• Customer centricity - Put customers at the center of everything
• Innovation - Keep looking for a better way
• Accountability - Own your work, end-to-end
• Results - Focus on outcomes, not just effort

We take Pride in all that we do and together we Enjoy the journey