Research Manager

CMI Manager

Experience: 4 - 12 Years Exp

Salary : Competitive

Preferred Notice Period: Within 45 Days

Opportunity Type: Office (Bengaluru)

Placement Type: Permanent

(*Note: This is a requirement for one of Uplers Clients)

Must have skills:

Consumer insights, Quantitative Analysis, Consumer Market Research

Practo (One of Uplers Clients) is Looking for:

CMI Manager who is a highly skilled and curious Research Manager who thrives at the intersection of numbers and narratives. You will lead and execute research programs that help shape our product, brand, and customer experience strategies. This role requires an expert in quantitative research with strong analytical thinking, hypothesis formation, and an ability to translate data into business-relevant insights.

Key Responsibilities:

• Lead end-to-end quantitative research programs – brand health, U&A, NPS, concept and feature tests – to solve product, user-experience and business problems.
• Form sharp hypotheses from business questions and translate them into rigorous study designs.
• Integrate multiple data streams – primary surveys, product analytics, third-party panels – to uncover insights that drive decisions.
• Partner closely with Product, Marketing, Growth and CX to turn findings into go-to-market, engagement and retention strategies.
• Build and maintain live trackers and dashboards that monitor customer sentiment, category shifts and brand KPIs.
• Manage external agencies and research platforms to ensure high-quality, on-time, on-budget delivery.
• Craft compelling stories and present to senior leadership, translating data into clear, influential recommendations.
• Exposure to qualitative research, social-listening, digital-behavior and competitive intelligence to provide a 360° view.

What We’re Looking For:

• 4–8 years of experience in conducting research and consumer insights tracks with proven quantitative research expertise; experience on both client-side and agency-side is a strong advantage.
• Proficient in data analysis tools (e.g., SPSS, powerBI, Excel) and ability to navigate and use survey platforms (e.g., Qualtrics, SurveyMonkey, or similar).
• Strong skills in synthesizing data, identifying trends, and forming sharp hypotheses and narratives.
• Exposure to qualitative techniques (e.g., IDIs, FGDs, ethnography) and social listening tools (e.g., Brandwatch, Talkwalker) is a plus.
• Ability to work in a fast-paced, cross-functional environment and influence senior stakeholders with data-backed insights.
• Excellent communication and storytelling skills — you should be able to question the data and turn numbers into decisions.

Preferred industry - FMCG / Healthcare experience

Getting things done attitude in an individual contributor role - precise and to the point approach; in the numbers you quote, in the workbooks you create, in the mock-ups you make..

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