Konovo is a global healthcare intelligence company on a mission to transform research through technology- enabling faster, better, connected insights.
Konovo provides healthcare organisations with access to over 2 million healthcare professionals—the largest network of its kind globally. With a workforce of over 200 employees across 5 countries: India, Bosnia and Herzegovina, the United Kingdom, Mexico, and the United States, we collaborate to support some of the most prominent names in healthcare. Our customers include over 300 global pharmaceutical companies, medical device manufacturers, research agencies, and consultancy firms.
As we transition from a service-oriented model to a product-driven platform, we are expanding our hybrid Bengaluru-based team. We are looking for a Pharmacovigilance Manager to contribute to our mission by overseeing all aspects of adverse event identification, documentation, and reporting across our market research studies. This position ensures all research activities comply with global market research codes of conduct, pharmacovigilance regulations, and specific requirements of our clients.
How Youll Make an Impact:
Lead Patient Safety & Compliance
Own and manage Konovos patient safety compliance program, ensuring adverse events, product complaints, and special situations are reported accurately and on time in line with client contractual requirements
Ensure market research protocols and study designs are executed in compliance with PV regulations and requirements to proactively avoid and identify potential adverse events
Partner closely with Client Services and internal/client-based patient safety teams to assess cases and determine appropriate actions
Ensure patient safety case data is accurately captured, tracked, and maintained in Konovos systems
Drive Data Quality Excellence
Manage resources within data quality management to ensure research studies meet quality standards and support ongoing revenue recognition
Prioritise, assign, and execute daily QC reviews across large volumes of survey datasets
Apply rigorous validation checks while balancing speed, accuracy, and compliance
Manage the timely and accurate reporting of identified AEs/SAEs to clients PV departments and other stakeholders as needed, adhering to strict client-specific timelines and regulatory requirements.
Build Scalable Processes
Draft, refine, and implement SOPs and workflow documentation to scale patient safety and data quality operations
Administer and support client-specific patient safety training programs with strong documentation and record-keeping
Collaborate & Innovate
Work cross-functionally with Operations, Product, and Engineering teams to enhance tools and introduce innovative solutions
Contribute to continuous improvement initiatives that strengthen Konovos position as an industry leader in patient safety and data quality
Lead with Judgment
Make independent decisions and final recommendations that influence compliance strategy and operational outcomes
Evaluate changing conditions, assess risks, and introduce new approaches to solve complex business challenges
What Were Looking For:
You bring 5–7 years of experience in Pharmacovigilance compliance and data quality control, ideally within the healthcare market research or adjacent regulated environments.
You have hands-on experience identifying, assessing, and reporting adverse events, with strong working knowledge of global PV regulations and client requirements
You have experience in quality control and/or quality assurance, with a track record of maintaining high standards at scale
You have led or mentored others, and know how to raise the bar on quality and accountability within a team
You take ownership of outcomes, not just tasks, and follow through with precision in high-stakes, compliance-driven work
You are highly detail-oriented and consistently balance accuracy, speed, and sound judgement
You are comfortable making decisions independently and know when to escalate based on risk and impact
You are organised and able to prioritise effectively across competing deadlines and high volumes of work
You collaborate well across functions and build trust with client services, product, and technical teams
You communicate clearly and concisely, especially when translating complex compliance requirements into action across global stakeholders
You are comfortable working with data, systems, and evolving tools, including AI-enabled workflows, with strong judgement on data integrity and responsible use of technology
You are energised by building and improving processes, and look for ways to scale quality and compliance as the business grows
You adapt quickly in a changing environment and approach ambiguity with structure and ownership
Fluency in English with strong written and verbal communication skills required
Proficiency in Microsoft Office Suite and experience working with data and reporting tools required
Why Join Konovo?
Be part of a mission-driven organisation that is empowering life science researchers and data scientists with the broadest ecosystem of healthcare audiences and an intelligent, AI-enabled platform — so insights arent just collected, theyre connected.
Join a fast-growing global team with opportunities for professional growth and advancement.
Enjoy a collaborative and hybrid work environment that fosters innovation and flexibility.
Experience a workplace that puts employees first, offering a workplace designed for growth, well-being, and balance.
Become a part of an organisation that prioritises your well-being with comprehensive benefits, including group medical coverage, accident insurance, and a robust leave policy. Our employee-centric policies ensure a rewarding and fulfilling work experience.
Make a real-world impact by helping healthcare organisations innovate faster.
This is just the beginning of what we can accomplish together. Join us at Konovo and help shape the future of healthcare technology!
Hospitals And Health Care Market Research And Software Development
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