Manager

Job Summary

Strategy

• SCB GBS India Trade Control / Documentation hub supports more than 20 regional offices, covering a large array of Derivatives products ranging from Equity Derivatives, Commodity Derivatives, FX Options, Interest Rate Products and Credit Derivatives. With the visions in acquiring new developing markets and pioneering of new evolving products will transform the business into new heights. The department is currently supported by about 100+ staff across Bangalore and Chennai. Similar team size in Kuala Lumpur.
• Derivatives Documentation desk currently consists of 70+ team members from a variety experiences and different cultural backgrounds. With the continuous growth to support an increasingly demanding business within an ever-changing environment, this is a dynamic and enthusiastic team thriving for excellence
  
  

Business

• Financial Market Operations
  
  

Processes

• Derivative Confirmations (FX, Rates, Credit, Commodity & Equities)
  
  

People & Talent

• Product Knowledge – Advanced
• Process Management – Advanced
• Capacity Planning – Advanced
• Operations Risk Management - Advanced
  
  

Key Responsibilities

Risk Management

• Understand the day to day operations for the various product businesses between Middle Office and Confirmations team. Key deliverables to integrate both teams.
• Delegate workload across both teams efficiently to yield maximum staff capacity.
• Management and co-ordination of Change management for India OTC Derivatives on strategic initiatives, including monthly reporting to key stake holders
• Develop relationships with the various internal stakeholders (for example, Middle Office, Front Office, Legal and Customer Services Groups, Product Enablement (TMG), Settlements and Senior Management in FMO)
• Assist in production of various reports to be presented to Senior Managements
• Assist management to develop the growth and development for all the staff
• Cascade and support management’s visions to the team members
• Working with management team to develop and implement of innovative solutions, providing value added support to new markets and new products and FMO teams.
• Continuously creating opportunities/efficiencies on process improvement and professional development within the team and across the bank
• Reconciliation and Exception Queue Management
  
  

Responsible for the execution of accurate and timely reconciliations and break investigations according to the latest approved global, product, and regionally defined procedures.

• Query, Investigation and Escalation Management
• Responsible for the execution of accurate & timely management of queries, investigation and escalation according to the latest approved global, product and regionally defined procedures.
  
  

Applies to all management of all queries, investigations, and escalations.

• Ensure all controls are applied including those defined in the Operational Risk Framework
• Liaison with Internal and External audit
• Equity EV representative for weekly and monthly Service Review Meetings
• Manage front to back product oversight across functions as per the Country Support model
• Supporting ad-hoc requests/projects/initiatives, on non-business days inclusive (if necessary)
• People Management and Succession planning of staff’s cross product training across the desk, developing and grooming supervisor to expand product knowledge in Option, Rates, Commodities, Equities and Credit Derivatives
• Continuous product trainings/ presentations given from Front Office to facilitate greater understanding of the respective businesses and product knowledg
  
  

Governance

• Customer Service Standards
• Performance/Productivity
• Operational Risk Management
• Compliance
• Cost Control
• Audit Grades
• Self-Development
  
  

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Serve as a Director of the Board
• Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association
  
  

Key stakeholders

• Derivatives FIC Front Office globally but primarily in Asia.
• Derivatives Operations units globally.
• Derivatives Documentation globally.
• Markets Operations Controls globally.
• Product Control globally.
• Market Risks globally.
• Customer Service Group globally.
• Shared Service Centres globally.
• Global Markets Operations globally.
• Various Middle Office sites.
• Traders and sales personnel from the Derivatives, business.
• Local CC and offshore FMO CC Teams
• WB Legal Department
• External customer
  
  

Other Responsibilities

• Supporting ad-hoc requests/projects/initiatives, on non-business days inclusive (if necessary)
  
  

Qualifications

• EDUCATION:
• Degree, Advanced/Higher/Graduate Diploma in Finance/Accountancy/Banking or equivalent
• TRAINING :
• Minimum 4 - 7 years proven experience in financial markets operations – Middle Office/Confirmations/Settlements team for any asset classes
• Product knowledge on Rates derivatives
• Conceptual understanding of derivative transaction workflow and around market events like call, exercises, fixings, rollovers etc
• Knowledge of ISDA terminology and definitions is desirable but not essential
• Proven experience in project management/ business analysis is desirable
• Knowledge of current prudential and regulatory market initiatives is desired. Familiarity with trade booking practices, SWIFT payment and confirmation gateways.
• Possess strong communication and inter-personal relationship skills
• Experience of working within treasury function in trade verification or matching or settlements.
• Excellent interpersonal skills, with the ability to communicate at all levels both written (report and guideline writing) and verbally
• Ability to meet tight deadlines for multiple deliverables
• Proactive team player. Independent but a good team player
• Flexibility to work in shifts or during public holidays
• Excellent PC skills: MS Word, MS Excel, MS PowerPoint
  
  

Skills And Experience

• Product Knowledge
• Confirmation guidelines
• ISDA Definitions
• Attention to detail
  
  

About Standard Chartered

Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion.

Together We

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
  
  

What We Offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

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