Front Office Supervisor
Talentmate
India
18th August 2025
2508-1935-360
Job Description
- Conducts shift briefings to ensure hotel activities and operational requirements are known
- Supervise front office operations during assigned shift including:
oMaintenance of information about local events
oCompile occupancy statistics
oSupervise the use of public address system
oSupervise group bookings
oAssisting with serious complaints
- Supervise cashiering activities during shift including:
oDealing with irregular payments
oInstructing staff in credit policies and facilities
oInstructing staff in cash security procedures
oCarry out debtor control
oPrepare reports
oSupervise the cashiering system
- Build and maintain positive relationships with all internal customers and guests in order to anticipate their needs
- Take action to address these needs in order to exceed their expectations
- Create a positive hotel image in every interaction with internal and external customers
- Adhere to hotel brand standards
- Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests
- Assist guests and escort them to locations within the hotel at their request
- Maintain knowledge of special programs and events in the hotel in order to recognize and respond to guests needs
- Maintain current Hotel information to be able to provide information to guests
Job Details
| Role Level: | Mid-Level | Work Type: | Full-Time |
|---|---|---|---|
| Country: | India | City: | Bengaluru ,Karnataka |
| Company Website: | http://www.ihgplc.com | Job Function: | Others |
| Company Industry/ Sector: |
Hospitality | ||
What We Offer
About the Company
Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.
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