Business Intelligence Manager

Meet the Team

The Office of Analytics is a team of BI engineers and data scientists. We partner with our stakeholders in all of Ciscos businesses to break down data silos and bring together data from across the company. We identify, craft, transform and combine this data into a modern data warehouse. By analyzing and interpreting these complex datasets, we build actionable and insightful reports that enable the organization to understand the health of the business and identify opportunities for growth and improvement.

Your Impact

You will provide data solutions that provide business visibility and drive decision making in areas such as sales, marketing, product management and engineering, customer success and more. Our solutions support individual contributors up through executive leadership. An ideal candidate has strong software background, thrives in an entrepreneurial atmosphere, communicates efficiently, and can effectively architect, design and develop enterprise-level Models, Dashboards, and Data warehouse solutions.

• Partner with business stakeholders and cross-functional teams on data, reporting, metrics and analytics initiatives.
• Analyze and define information needs and reporting/analytical requirements across the organization. Translate functional requirements and reporting wireframes into technical requirements.
• Design, build, and optimize ELT pipelines that populate the data warehouse.
• Design and build dimensionally modeled data warehouse structures to support integrated BI solutions.
• Ensure data accuracy, consistency, and reliability.
• Develop high-impact dashboards and analyses within and across various business domains such as sales, marketing, product adoption, and customer success.
• Analyze large datasets to identify trends, patterns, and opportunities for business growth.
  
  

Minimum Qualifications

• Bachelors degree or a combination of equivalent experience and qualifications
• 6+ years experience in business intelligence, data analyst, data science, data engineering, data architecture, or a related role.
• Proficiency in BI tools such as Tableau or Power BI.
• Fluent in SQL with 5+ years experience applying SQL to data analytics/engineering use cases
• 5+ years of practical experience with dimensional modeling and an understanding cloud databases and data warehousing concepts.
  
  

Preferred Qualifications

• Strong written and verbal communication skills
• Experience working with extract, transform, load (ETL) data pipelines, and related tools such as dbt, Matillion, Alteryx (or equivalent tools)
• Practical development experience writing Python, R, Java or other programming languages for data use cases.
• Demonstrable understanding of core business processes including Marketing, Sales, Customer Success in a SaaS or subscription-based organization.
  
  

#WeAreCisco

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!

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