Windows Admin

Key Responsibilities:

• Administer, configure, and maintain Windows servers and related services in production and non-production environments.
• Perform user, group, and permissions management, ensuring secure access control and adherence to organizational policies.
• Monitor system performance, capacity, and availability, proactively identifying and resolving issues before they impact users.
• Apply OS patches, security updates, and firmware upgrades, following change management processes aligned with ITIL practices.
• Troubleshoot and resolve incidents related to Windows servers, Active Directory, and related infrastructure components within agreed SLAs.
• Manage backup, restore, and disaster recovery procedures for Windows-based systems, regularly testing and documenting recovery plans.
• Maintain detailed documentation for configurations, standard operating procedures, and infrastructure diagrams.
• Collaborate with network, security, and application teams to support deployments, integrations, and environment changes.
• Participate in on-call rotation and provide support during planned maintenance windows and critical incidents.
• Contribute to continuous improvement by identifying opportunities for automation, optimization, and standardization of Windows administration tasks. Minimum Qualifications:
• Bachelor’s degree in Engineering (B.Tech) or equivalent in Computer Science, Information Technology, or related field.
• 5–8 years of hands-on experience as a Windows Administrator managing medium to large-scale environments.
• Strong experience with installation, configuration, and administration of Windows Server operating systems.
• Solid understanding of Active Directory, DNS, DHCP, Group Policy, and basic networking concepts.
• Proven experience in incident, problem, and change handling within structured ITIL-based processes.
• Experience with system monitoring, log analysis, and performance tuning for Windows servers.
• Ability to create and maintain clear technical documentation and operational runbooks.
• Strong troubleshooting skills and the ability to work independently as well as in a team environment.
• Knowledge of more than one technology
• Basics of Architecture and Design fundamentals
• Knowledge of Testing tools
• Knowledge of agile methodologies
• Understanding of Project life cycle activities on development and maintenance projects
• Understanding of one or more Estimation methodologies, Knowledge of Quality processes
• Basics of business domain to understand the business requirements
• Analytical abilities, Strong Technical Skills, Good communication skills
• Good understanding of the technology and domain
• Ability to demonstrate a sound understanding of software quality assurance principles, SOLID design principles and modelling methods
• Awareness of latest technologies and trends
• Excellent problem solving, analytical and debugging skills