Sector Operations - FAST- Manager

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a business application consulting generalist at PwC, you will provide consulting services for a wide range of business applications. You will leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis, implementation, training, and support.

Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Skills

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Analyse and identify the linkages and interactions between the component parts of an entire system.
• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
• Develop skills outside your comfort zone, and encourage others to do the same.
• Effectively mentor others.
• Use the review of work as an opportunity to deepen the expertise of team members.
• Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firms code of conduct, and independence requirements.
  
  

Role Description

Detail-oriented and technically skilled FAST Configurator to join our life and annuity systems team. In this role, you will be responsible for configuring and maintaining the FAST platform (Flexible Architecture for Secure Technologies), with a focus on insurance product builds, decision tables, calculations, and orchestration logic across various L&A (Life & Annuity) product lines.

This is a great opportunity for professionals with experience in insurance systems, especially those familiar with product configuration, XML, and rules-based processing within modern policy administration platforms.

Key Responsibilities

• Configure insurance products using the FAST platforms Composer tools including Product Manager, Calculation Warehouse, and Orchestration Warehouse.
• Build and maintain decision tables and calculations (Excel-based and decision-table based) for use in product logic.
• Develop and manage orchestrations to control transaction workflows, looping logic, and event-driven processes.
• Set up and manage fund configurations, pricing streams, interest rate tables, and model funds (fund-of-funds).
• Work with business analysts to understand product requirements and translate them into configuration elements within the FAST system.
• Support testing and validation efforts using configuration tools and XML inputs.
• Collaborate with QA, developers, and business teams during system releases and enhancements.
• Ensure reusability and governance of configuration components, following best practices.
• Maintain documentation of configuration changes, version history, and deployment logs.
• Required Skills and Qualifications
• X years of experience configuring policy administration systems; FAST experience strongly preferred.
  
  

Hands-on Experience With

• Decision Table creation and input/output mapping
• Calculation configuration using Excel formulas, scalar/vector inputs, and UI interactions
• Orchestration steps including Add Attribute, Add Calc Loop, IF/WHILE expressions
• Fund setup and rate/unit value management
• Understanding of insurance product features such as term, UL, annuities, riders, fees, surrender charges, and fund allocations.
• Familiarity with XML structures, XPath expressions, and system integration points.
• Ability to test configuration logic independently using built-in tools.
• Knowledge of version control and config promotion process (Dev → QA → INT → Prod).
• Excellent attention to detail and logical problem-solving skills.

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