Sales Operations-Associate-Bangalore

At PwC, our people in customer consulting specialise in providing consulting services focused on customer-related strategies and initiatives. These individuals analyse client needs, develop customer-centric solutions, and offer guidance and support to help clients enhance their customer experience and drive business growth. Those in customer sales and services at PwC will specialise in providing consulting services focused on customer sales and service strategies. You will analyse customer engagement processes, develop sales and service strategies, and offer guidance and support to help clients enhance their sales effectiveness, improve customer satisfaction, and drive revenue growth.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Skills

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firms code of conduct, and independence requirements.
  
  

The Opportunity

When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you’ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You’ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.

As part of the Sales Operations team you may drive impactful sales strategies and enhance client engagement. As an Associate, you are expected to support senior staff in delivering quality work while developing your skills and knowledge in a fast-paced environment. This role offers the chance to collaborate with global clients, optimizing sales processes and technology to create connected customer experiences and drive revenue growth.

Responsibilities

• Assist in the management of customer sales operations
• Collaborate with teams to streamline sales processes
• Support data analysis to enhance sales performance
• Engage in the documentation of sales strategies and outcomes
• Participate in training for sales tools and techniques
• Analyze customer feedback to inform service improvements
• Stay updated on industry trends in sales operations
• Contribute to the development of recommended practices for sales teams
  
  

What You Must Have

• Masters Degree in Business Administration
• 2 years of experience in Sales or Sales consulting role
• Oral and written proficiency in English required
  
  

What Sets You Apart

• MBA in Sales, Marketing, Strategy, Analytics preferred
• Demonstrating knowledge in Sales Operations and Strategy
• Supporting sales process integration for efficiency
• Assisting in sales technology assessment and implementation
• Designing territory and channel strategies for scalability
• Conducting compensation analysis and benchmarking
• Supporting sales enablement and upskilling initiatives
• Excelling in problem solving and critical thinking
• Traveling to client locations as needed

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