QA Manager

Job Description About Us

We’re a fast-moving SaaS team at Sage for the product Sage Expense Management used by finance teams across North America. Our surfaces span webapp, mobile app, Chrome extension, Outlook add-in, Accounting Integrations and a White-labelled webapp for a top-5 US bank. We obsess over shipping fast without trading off quality.

What You’ll Be Doing

• Define and drive the overall QA technical strategy and roadmap, establishing clear success metrics in close collaboration with Engineering, Product, and other stakeholders.
• Own quality gates and the sign-off process for all production applications (web, mobile, Chrome extension, and related services).
• Review and elevate test plans, test cases, and overall test coverage to ensure high standards.
• Ensure timely delivery of all testing milestones while maintaining a sustainable pace.
• Oversee and optimize QA segments of our CI/CD pipelines to make them reliable, fast, and effective.
• Serve as the primary point of contact between Engineering Leadership and the QA team.
• Enforce high standards for code quality in every pull request, with a strong focus on clean code principles, test architecture, and linting.
• Guide, coach, and manage the performance of your direct reports to support their professional growth.
• Attract, hire, and build a world-class QA team with a mix of in-house and contractual positions
  
  
  
  
  
  

• Hands-on experience with mobile E2E testing using Appium (or equivalent), including handling WebView quirks, device farms, and flake reduction.
• Proficiency with API testing tools like Bruno / Hoppscotch / HTTPie for API smoke, contract testing, and risk-based coverage strategies.
• Experience testing browser/ outlook extensions (e.g., testing chrome / outlook extensions via Playwright).
• Hands-on performance testing using tools like Lighthouse CI, Web Vitals, or basic load testing (k6, JMeter, or similar).
• ISTQB Certifications