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Program Manager - Customer Service Ops Semicon MNC

Talentmate

India

27th November 2025

2511-2544-574

Job Description

Candidates with 10+ years of Field Service/Spares Mgmt in a Global setup apply
Candidates with relevant experience in Capital Equipment industry apply

About Our Client

Our Client is a Leading MNC in the Semiconductor industry, building state-of-the-art technology for Wafer manufacturing

Job Description

Partnering with business units to develop scalable tools and processes for aftermarket services/spares operations supporting new service products and programs.
Implementing roadmap for initiatives to achieve global program objectives and ensuring structural capability to support the programs.
Driving collaboration across global organization to solve complex business problems, build innovative solutions and improve operations.
Leading execution of critical projects, mitigating risks, ensuring compliance with timelines, and delivering results aligned with business goals.
Managing documentation and supporting customer service processes such as quotes, pricing, order processing, warranty assessments, and returns.

The Successful Applicant

Masters degree with 8+ years of experience or Bachelors degree with 12+ years in customer service operations or field service management.
Hands-on experience with Field Service management solutions (MS Dynamics or SAP) along with Customer Entitlement Management.
Strong project management, communication, and quantitative skills.
Experience of working in a Global Setup, and FSM for complex systems like Capital Equipment, Heavy Engineering, or similar systems.

Whats on Offer

Opportunity to lead global programs in a high-impact role with a leading semiconductor brand.
Hybrid work model with competitive remuneration and career growth.

Contact: Hardik Kharbanda

Quote job ref: JN-112025-6891777

Job Details

Role Level:	Entry-Level	Work Type:	Full-Time
Country:	India	City:	Bengaluru East ,Karnataka
Company Website:	https://redirect.michaelpage.com/mp-home	Job Function:	Project Management
Company Industry/ Sector:	Manufacturing Appliances Electrical And Electronics Manufacturing And Industrial Machinery Manufacturing

What We Offer

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