Principal Product Manager

About Zscaler

Zscaler accelerates digital transformation so our customers can be more agile, efficient, resilient, and secure. Our cloud native Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability.

We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.

We built the Zscaler architecture from the ground up as a platform that could extend to new features and services. Our Product Management team takes hold of this massive opportunity to deliver our customers a growing portfolio of never-before-seen capabilities in threat prevention, visibility, scalability, and business enablement. Our product managers are champions of innovation with a shared vision for Zscaler and the limitless possibilities of cloud security. Join us to make your mark on the planning and product roadmap at the forefront of the world’s cloud security leader.

Responsibilities

We are looking for a results-driven Principal Product Manager to to drive the vision, strategy, and execution of the Zscaler Private Access product line. Reporting to the Director, Product Management. You will be responsible for:

• Driving the product roadmap for ZPA capabilities, aligning with company goals and customer needs for secure remote access, identity, and security use cases
• Optimizing the ZPA admin experience by delivering actionable insights and simplified management for administrators
• Managing product requirements and the full lifecycle, ensuring customer satisfaction from ideation to end-of-life
• Collaborating across teams to solve challenges and successfully deliver products to market
• Engaging with customers to gather feedback, identify opportunities, analyze competitors, and stay updated on trends in zero trust application access
  
  
  

What We’re Looking For (Minimum Qualifications)

• 7-10 years in product management, with a strong focus on secure access or cybersecurity
• Solid understanding of policy and network security technologies (e.g., VPN, ZTNA, Public Cloud, Networking, Authentication, and Identity)
• Proven ability to lead cross-functional teams and deliver results
• Demonstrated skills in engaging with customers and translating their needs into product requirements
  
  
  

What Will Make You Stand Out (Preferred Qualifications)

• Experience in using data analysis and UX optimization to enhance the ZPA admin experience
• Strong problem-solving skills with the ability to analyze complex issues and develop effective strategies
• Excellent written and verbal communication skills to articulate complex topics clearly and persuasively
  
  
  

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Benefits

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!
  
  
  

Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

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