MSP - FMS - Platform Accounting DCM Associate-Operate

At PwC, our people in finance consulting specialise in providing consulting services related to financial management and strategy. These individuals analyse client needs, develop financial solutions, and offer guidance and support to help clients optimise their financial performance, improve decision-making, and achieve their financial goals. In financial operations at PwC, you will specialise in improving the efficiency and effectiveness of financial operations within organisations. Your work will involve assessing financial processes, identify areas for improvement, and design and implement solutions to streamline financial operations, enhance controls, and reduce costs. You will be responsible for providing guidance on financial systems implementation, process automation, and financial shared services.

Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.

Skills

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Apply a learning mindset and take ownership for your own development.
• Appreciate diverse perspectives, needs, and feelings of others.
• Adopt habits to sustain high performance and develop your potential.
• Actively listen, ask questions to check understanding, and clearly express ideas.
• Seek, reflect, act on, and give feedback.
• Gather information from a range of sources to analyse facts and discern patterns.
• Commit to understanding how the business works and building commercial awareness.
• Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firms code of conduct and independence requirements.
  
  

Process: PTP

Job Title: T&E Analyst

Level: Associate

Position: 1

Role Summary

The Travel & Expense Specialist supports employees on travel and expense matters by ensuring accurate guidance, policy compliance, reconciliation, and timely resolution of issues. The role works across Brex, ZIP, Jira, Slack, and Navan to deliver high‑quality employee support, maintain process integrity, and identify opportunities for continuous improvement.

Key Responsibilities

• Audit expense reports for accuracy, completeness, reconciliation, and policy compliance.
• Respond to employee inquiries about expenses and corporate cards via Jira and Slack, including limit adjustments, fraud/loss handling, usage guidance, and compliance questions.
• Provide guidance and troubleshooting for employee travel bookings and policies, including assistance with Navan navigation and usage.
• Reconcile expense transactions to ensure alignment between reports, card charges, and supporting documentation.
• Identify potential policy violations or misuse and escalate appropriately.
• Document recurring issues, produce reports on expenses/travel activity/compliance trends, and recommend process improvements.
• Escalate complex or system‑level issues to appropriate teams and collaborate to resolve root causes.
• Regular interaction with employees across the company, Finance, Payroll, Procurement, Travel vendors and external card providers.
• Fast‑paced, service‑oriented environment focused on accuracy, timeliness and policy compliance.
  
  

Required Qualifications

• 2–3 years of experience in corporate travel and expense management.
• Direct experience auditing expense reports and ensuring policy compliance.
• Proficiency with Brex, ZIP, Jira, Slack, and familiarity with travel management systems (e.g., Navan).
• Experience with reconciliation processes.
• Strong proficiency in Excel and Google Sheets for data analysis and reporting.
• Excellent troubleshooting, written, and verbal communication skills.
• Strong organizational skills and the ability to manage multiple tasks and prioritize effectively.
• Ability to work independently and take initiative in resolving issues.
• Demonstrated experience generating and analyzing expense and travel compliance reports to drive process improvements.
• Prior exposure to corporate card dispute/fraud workflows and vendor interactions.
  
  

Tools

• Google Suite
• Jira
• Looker
• Lucidchart
• Microsoft Office
• NetSuite
• Slack
• Ironclad
• Zip
• Navan
• Process Unity

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