MSP - FMS - P2P DCM Associate-Operate

At PwC, our people in finance consulting specialise in providing consulting services related to financial management and strategy. These individuals analyse client needs, develop financial solutions, and offer guidance and support to help clients optimise their financial performance, improve decision-making, and achieve their financial goals. In financial operations at PwC, you will specialise in improving the efficiency and effectiveness of financial operations within organisations. Your work will involve assessing financial processes, identify areas for improvement, and design and implement solutions to streamline financial operations, enhance controls, and reduce costs. You will be responsible for providing guidance on financial systems implementation, process automation, and financial shared services.

Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.

Skills

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Apply a learning mindset and take ownership for your own development.
• Appreciate diverse perspectives, needs, and feelings of others.
• Adopt habits to sustain high performance and develop your potential.
• Actively listen, ask questions to check understanding, and clearly express ideas.
• Seek, reflect, act on, and give feedback.
• Gather information from a range of sources to analyse facts and discern patterns.
• Commit to understanding how the business works and building commercial awareness.
• Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firms code of conduct and independence requirements.
  
  

Process: P2P

Job Title: P2P Analyst

Level: Analyst

Position: 1

Role Summary

The P2P Analyst supports end-to-end Procure-to-Pay operations, interacting with internal and external stakeholders to process invoices, maintain purchase orders and supplier records, resolve vendor and payment issues, and support period‑end AP activities. Acts as an escalation point, performs AP reconciliations and PO clean‑ups, coordinates complex tickets with tax/treasury/legal/payroll.

Key Responsibilities

• Process supplier invoices and support payment processing, including special/portal payments.
• Respond to PR/AP inquiries via Slack, email, and other channels.
• Create, modify or support purchase orders and collaborate with PO owners to resolve PO issues.
• Maintain supplier master data and action vendor set-ups and modifications.
• Perform vendor statement reviews and support credit/collections activities.
• Escalate service delivery or production issues and work with stakeholders to remediate.
• Identify and drive process improvements, automation opportunities, and efficiency gains.
• Build and maintain relationships with internal partners (Finance, Tax, Treasury, Legal, Payroll, FP&A) and external vendors.
• Support month‑end AP activities and provide inputs for accruals and period close.
• Serve as escalation point for complex invoice/vendor/payment disputes and remediate with internal/external stakeholders.
• Perform AP reconciliations, PO clean‑ups and other period‑end activities to support accurate accruals.
• Coordinate closely with tax, treasury, legal and payroll on special/portal payments and complex tickets.
• Lead or contribute to process improvement, automation, and quality control initiatives.
• Mentor and review the work of junior analysts and support workload allocation and SLA/KPI monitoring.
• Assist in governance tasks, reporting on team metrics, and supporting transition/onboarding activities when needed.
  
  

Required Qualifications

• Bachelor’s degree (Finance, Accounting, Business or related field) or equivalent.
• Minimum 3 years’ relevant experience in Accounts Payable, P2P operations, vendor management or related function in Accounts Payable/P2P operations.
• Demonstrated ability to manage high invoice volumes in a fast‑paced environment.
• Strong communication, stakeholder management, and critical thinking skills.
• Proficiency with spreadsheets (Excel / Google Sheets) advanced spreadsheet skills.
• Familiarity with AP period‑end support, accruals, supplier master data maintenance, T&E and credit card administration.
• Experience in a shared services / captive BPO environment.
• Experience driving process improvements, automation, and documenting desktop procedures.
  
  

Preferred Qualifications

• Professional accounting qualification preferred (CA/CPA).
• Experience with ERPs and P2P/reporting platforms (e.g., SAP, Oracle, NetSuite, Workday, Microsoft D365, Ariba, Coupa) and with invoice automation tools (e.g., Hypatos, Vic.AI).
• Prior supervisory or mentoring experience.
• Experience working cross‑functionally with Tax, Treasury, Legal and Payroll.
  
  

Tools

• Microsoft Office
• NetSuite
• Slack
• Workday
• Ironclad
• Zip
• Navan

---