Kronos Technical - Senior Associate

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. In Oracle human capital at PwC, you will specialise in providing consulting services for Oracle human capital management (HCM) applications. You will analyse client requirements, implement HCM software solutions, and provide training and support for seamless integration and utilisation of Oracle HCM applications. Working in this area, you will enable clients to optimise their human resources processes, enhance talent management, and achieve their strategic objectives.

Senior Associate is responsible for creating solutions for different US based clients to meet their interfacing requirements with UKG products in their environment. The interfacing requirements could be creating different kind of output files using Dell Boomi.Should have in-depth knowledge of the WFM concepts and some knowledge of related tools which will assist in creating these customized solutions.

The successful candidate will utilize the defined implementation process to meet the established implementation milestones and targeted completion dates. They will work remotely to implement and support the UKG Dimensions Implementation and will work closely with the Project Managers to complete tasks delegated by the Project Managers toward completing system implementations.

Other Responsibilities Will Include The Following Customer Related Tasks

• Using Professional Services concepts, implement software in various environments
• Follow the SDLC process to provide the solution for Interfaces
• Understanding the requirements from the client
• Preparing the design document
• Coding, testing and deploying the interfaces
• User Acceptance Testing support
• Coding, testing and deploying the interfaces
• Deploy and release to production environment
• Final hand off to global support
• Upgrading existing UKG customers from lower versions to a more compatible and recent version. This will include porting of the full-suite UKG implementation and delivering it as a like to like solution. Overall, understanding of the UKG solution is a must for successfully upgrading and deploying the solution
  
  

The Consultant should show the flexibility for taking calls in the evening with the client and the US team members.

The Opportunity

When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you’ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You’ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.

As part of the Business Application Consulting team you will lead the implementation and support of Kronos Workforce Management solutions. As a Senior Associate, you will leverage your substantial consulting experience to manage end-to-end project lifecycles, maintaining quality and client satisfaction. This position provides an exciting opportunity to deepen your technical skills while fostering meaningful relationships with clients and colleagues.

Responsibilities

• Lead the implementation of Kronos Workforce Management solutions
• Manage end-to-end project lifecycles confirming quality outcomes
• Foster sturdy relationships with clients and colleagues
• Utilize consulting experience to enhance project delivery
• Confirm client satisfaction through clear communication
• Develop technical skills through hands-on project involvement
• Guide junior team members in project execution
• Address project challenges with innovative solutions
  
  

What You Must Have

• Bachelors Degree
• 4 years of experience
• Oral and written proficiency in English required
  
  

What Sets You Apart

• 4 years of experience in Kronos Workforce Management
• Consulting experience in end-to-end Kronos implementations
• Skilled in Requirements Gathering and Solution Design
• Knowledgeable in Kronos Workforce Timekeeper and Scheduler
• Experience in Kronos version/service pack upgrades
• Understanding of workforce management disciplines
• Familiarity with compliance monitoring and attendance tracking
• Sound knowledge of employee Self Service and overtime management

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