Key Account Manager South India

At Milestone, your work goes beyond what the human eye can see. With our unique video technology software, you help people make wiser and more responsible decisions – in and beyond security. Whether you advance our software, inspire to new integrations, or elevate our customers, you are part of a growth company recognized by the industry. We have a unique people-first approach to everything we do, and it’s not just empty words. Being part of a fun, friendly, and flexible environment you’ll find, that working here almost feels like a home away from home. If you are curious to know more about who we are, we suggest you visit http://milestonesys.com/career 

Are you a seasoned Key Account Manager with a passion for driving business growth in the technology and security sectors? Join Milestone Systems to spearhead strategic partnerships and contribute to our high-growth journey across the Southern region in India. In this role, youll take charge of a portfolio of large, active end customer accounts, leveraging your expertise to maintain relationships, identify opportunities, and drive business growth.

As the Key Account Manager, your primary responsibilities will include:

• Strategic Account Planning: Identify focus accounts, key stakeholders, and develop strategic plans.
• Customer Relationship Management: Build trust, understand evolving needs, and deliver exceptional service.
• Cross-Selling and Upselling: Identify opportunities to expand services and increase revenue.
• Project and Engagement Management: Ensure successful project execution and maintain clear client communication.
• Customer Needs Assessment: Continuously assess client needs and tailor solutions effectively.
• Value Proposition Development: Create and communicate compelling value propositions for our services and products.

• Report directly to the Sales Team Lead, South & West and maintain a high level of engagement with Milestone Field Sales resources. 
• Conduct end-customer account planning and prioritization.
• Drive business development plans with tech partners & Marketing. 
• Collaborate effectively with internal teams to align partner activities with overarching company goals.
• Follow up on leads and hunt for new opportunities.
• Diagnose business issues and position our solution capabilities.
• Coordinate proof of concept and facilitate collaboration between stakeholders.
• Stay updated on the competitive environment.
• Given the regional scope of the role, frequent travel throughout India is expected to meet with key accounts, attend industry events, etc.

• A bachelor’s degree and above in Business-related studies or equivalent experience operating at a strategic level.
• Over a decade of sales experience, bringing a wealth of knowledge and expertise to the table.
• Proven track record of successfully selling technical solutions, making complex concepts accessible to clients.
• Familiarity with relevant industry sectors, providing a deep understanding of client needs and market dynamics.
• Excellence in managing large enterprise accounts, consistently delivering value, and exceeding expectations.
• Experience in channel sales strategies enabling maximization of market penetration and effective revenue growth.