At PwC, our people in talent and development focus on finding, deploying, training and enabling talent through talent identification and enhancing employee skills and knowledge, fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate, assess, educate and train employees, in line with market developments and firm strategy. As a talent generalist at PwC, you will focus on providing comprehensive talent support for leaders and guidance for employees, aligning talent strategies with business objectives. Your work will play a crucial role in improving employee retention, development and performance.
Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.
Skills
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
Respond effectively to the diverse perspectives, needs, and feelings of others.
Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
Use critical thinking to break down complex concepts.
Understand the broader objectives of your project or role and how your work fits into the overall strategy.
Develop a deeper understanding of the business context and how it is changing.
Use reflection to develop self awareness, enhance strengths and address development areas.
Interpret data to inform insights and recommendations.
Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firms code of conduct, and independence requirements.
The Opportunity
When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you’ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You’ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.
As part of the Talent and Development team you are responsible for planning and executing engaging employee initiatives that foster a vibrant workplace culture. As a Senior Associate, you guide the development of recognition programs and internal communications that enhance employee engagement and retention. This role offers the chance to make a significant impact on team dynamics while navigating the complexities of the BPO sector and supporting a diverse workforce.
Responsibilities
Develop and implement employee engagement strategies and programs
Analyze employee feedback to identify areas for improvement
Collaborate with leadership to enhance workplace culture and morale
Conduct surveys and focus groups to gather employee insights
Provide recommendations based on data analysis to drive engagement
Facilitate training sessions on engagement initiatives and practices
Monitor and report on the effectiveness of engagement strategies
Foster sturdy relationships with employees to promote open communication
What You Must Have
Bachelors Degree
4 years of experience in HR or employee engagement
Oral and written proficiency in English required
What Sets You Apart
Graduate or Postgraduate preferred
Proven experience in event and activity management
Implementing recognition programs to boost retention
Developing internal communication content
Fostering a positive work environment
Managing millennial workforce in BPO sector
Deploying innovative strategies for business solutions
Utilizing MS Excel and PowerPoint effectively
Previous experience in HR or employee engagement in BPO sector
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