Head - Digital Workplace Practice And Presales

Bachelor’s degree in information technology, Business Administration, or a related field (Masters degree preferred).

• Proven experience in leading and managing digital workplace initiatives.
• Strong knowledge of digital tools, collaboration platforms, and emerging workplace trends.
• Excellent project management skills with the ability to oversee multiple projects simultaneously.
• Outstanding communication and interpersonal skills to effectively collaborate with diverse teams.
• Analytical mindset with the capability to assess and leverage data for continuous improvement of digital workplace solutions.
• Ability to drive change and foster a culture of innovation within the organization. Formulate and execute a holistic digital workplace strategy that aligns with the companys goals.
• Lead a team of specialists in designing, deploying, and managing digital workplace solutions.
• Oversee RFP/RFI processes and presales activities.
• Collaborate with cross-functional teams to identify and address digital workplace needs and opportunities.
• Promote the adoption of digital workplace solutions to enhance productivity, communication, and collaboration.
• Stay abreast of industry trends and emerging technologies to continually improve the digital workplace environment. This role involves extensive experience in solution, RFP response, building proposals and presenting to clients.
• Proficient in end-to-end solutioning of Digital workplace solution covering all the technologies that touches the end users.
• Experience in Industry and trend analysis and aligning to future workplace strategy
• Primary focus on Modern Management, Microsoft Intune, SCCM, Mobile Device Management, DaaS, Field Services, DEX, Print Management Solutions, Remote support services & M365 services (Sharepoint, Email, Onedrive etc.,)
• Expertise on DaaS solution covering procurement to device disposal strategies
• Experience working with multiple Hardware OEMs
• Expertise in migration of legacy device management solution to modern management (Intune)
• Expertise in solutioning VDI technologies – on prem and cloud based (Azure AVD, Cloud PC etc.,)
• Expertise in analysis and solution of Onsite support services/field Services operations and various levers employed in reducing the field services efforts
• Expertise in DeX and overall value propositions leveraging multiple tools used in the industry (Nexthink, Systrack, Aternity etc.,)
• Strong hands-on experience in responding to RFPs and building a proposal that is PPT based or word document based
• Expertise in estimating efforts for various digital workplace solutions end to end
• Expertise in building operating models for delivery
• Expertise defining the team and roles required to execute a scope of work from small proposal to large proposals
• Develop tailored solutions that meet specific client requirements
• Competent in Presenting the solution to potential global clients
• Excellent written and communication skills