Global US Payroll Senior Associate

The Opportunity

Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As a Global US Payroll– Senior Associate, you will play a pivotal role in managing the people lifecycle and handling day-to-day operational tasks related to employee management. This includes overseeing employee onboarding, offboarding, payroll and benefits administration, and compliance with labor laws. Within our Managed Services practice, you will be at the forefront of executing HR-related transactions and administrative activities, serving as a primary HR point of contact for resolving inquiries and escalating issues as needed.

As a Senior Associate, you will focus on building meaningful client connections and learning how to manage and inspire others. You will navigate increasingly complex situations, growing your personal brand and enhancing your technical skills. You are expected to anticipate the needs of your teams and clients, delivering quality solutions even when the path forward is unclear. In this role at PwC Acceleration Center India, you will be part of a team of problem solvers, helping to address complex business issues from strategy to execution, and using a broad range of tools and methodologies to generate new ideas and solve problems.

Responsibilities

• Managing employee lifecycle processes including onboarding, offboarding, and payroll administration
• Coordinating benefits administration and absence management to support workforce needs
• Handling employee inquiries and issues, providing resolutions or escalating as necessary
• Maintaining compliance with labor laws and regulations through diligent record-keeping
• Utilizing HR software and metrics to enhance service delivery and process improvement
• Supporting HR shared services by executing transactions and administrative activities
• Collaborating with teams to develop and implement employee engagement strategies
• Analyzing data to inform insights and recommendations for HR operations
• Upholding professional and technical standards in line with company guidelines
• Navigating complex situations to build meaningful client connections and inspire team members
  
  

• At least a Bachelor's degree
• At least 2 years of experience
• Oral and written proficiency in English required
  
  

• Preference for at least one of the following fields of study: Measurement, Data Science, Industrial-Organizational (I/O) Psychology, or a related field
• Demonstrating proficiency in Human Resources (HR) Software and Metrics
• Utilizing analytical thinking to interpret data and inform insights
• Excelling in employee engagement strategies and stakeholder communications
• Managing employee life cycle processes and HR service delivery
• Coordinating staff effectively within HR managed services environments
• Embracing change and demonstrating learning agility in complex situations