Global US Payroll Manager

The Opportunity

Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As a Global US Payroll– Manager, you will play a pivotal role in managing the people lifecycle and operational tasks related to employee management, including onboarding, payroll, and benefits administration. Within our Managed Services practice, you will be the primary HR point of contact, resolving and escalating inquiries in line with HR protocols. This role involves supporting our workforce by enabling HR processes and systems to function smoothly, contributing to the overall success of our firm.

As a Manager, you will lead teams and manage client accounts, focusing on strategic planning and mentoring junior staff. You are accountable for project success and maintaining standards. Enhancing your leadership style, you motivate, develop, and inspire others to deliver quality. You are responsible for coaching, leveraging team members' unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Responsibilities

• Managing the employee lifecycle processes including onboarding, offboarding, and payroll administration
• Coordinating HR operations to support compliance with labor laws and regulations
• Handling employee inquiries and resolving issues in line with HR protocols
• Leading teams in strategic planning and execution of HR-related transactions
• Utilizing HR software and metrics to enhance service delivery and employee engagement
• Developing and implementing process improvements for HR shared services
• Mentoring team members to leverage their strengths and improve performance
• Analyzing and identifying opportunities to optimize HR operations and support business success
• Validating data quality and confidentiality within HR systems and documentation
• Promoting inclusion and embracing change to foster a positive work environment
  
  

• At least a Bachelor's degree
• At least 4 years of experience
• Oral and written proficiency in English required
  
  

• Preference for at least one of the following fields of study: Measurement, Data Science, Industrial-Organizational (I/O) Psychology, or a related field
• Excelling in coaching and feedback to enhance team performance
• Utilizing HR software for efficient employee data management
• Demonstrating strategic questioning to identify business opportunities
• Embracing change and innovation in HR service delivery
• Coordinating staff to achieve collective ownership of deliverables
• Handling confidential information with professional courage and integrity