BSCO Functional Tester QA Associate - Operate

At PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice, and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively.

In regulatory risk compliance at PwC, you will focus on confirming adherence to regulatory requirements and mitigating risks for clients. You will provide guidance on compliance strategies and help clients navigate complex regulatory landscapes.

Summary

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• At PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice, and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively. In regulatory risk compliance at PwC, you will focus on confirming adherence to regulatory requirements and mitigating risks for clients. You will provide guidance on compliance strategies and help clients navigate complex regulatory landscapes. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional, our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Use feedback and reflection to develop self-awareness, personal strengths and address development areas. Delegate to others to provide stretch opportunities, coaching them to deliver results. Demonstrate critical thinking and the ability to bring order to unstructured problems. Use a broad range of tools and techniques to extract insights from current industry or sector trends. Review your work and that of others for quality, accuracy and relevance. Know how and when to use tools available for a given situation and can explain the reasons for this choice. Seek and embrace opportunities which give exposure to different situations, environments and perspectives. Use straightforward communication, in a structured way, when influencing and connecting with others. Able to read situations and modify behavior to build quality relationships. Uphold the firm's code of ethics and business conduct.
• Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.
• Apply a learning mindset and take ownership for your own development.
• Appreciate diverse perspectives, needs, and feelings of others.
• Adopt habits to sustain high performance and develop your potential.
• Actively listen, ask questions to check understanding, and clearly express ideas.
• Seek, reflect, act on, and give feedback.
• Gather information from a range of sources to analyze facts and discern patterns.
• Commit to understanding how business works and building commercial awareness.
• Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.
• Minimum Degree Required (BQ) *: Bachelor’s Degree
• Degree Preferred: (B.Tech/BE)
• Minimum Year(s) of Experience (BQ) *: 2-4 years
• Minimum of 2 year(s) of experience working with QA Testing skills.
• Certification(s) Preferred: ISTQB
• Preferred Knowledge/Skills *:
• Strong problem solving and analytical skills.
• Ability to leverage critical thinking skills to bring order to unstructured problems.
• Ability to actively participate in reviews of User Stories (functional and technical) in order to identify and help bridge gaps in requirements - particularly around use-cases and workflows (including considerations such as happy path, alternate paths, user-error, system-error workflows, etc.).
• Working closely with the Business and QA leads to obtain a thorough understanding of the application and the business being supported by the application.
• Working closely with Interactions Hub Developers / Solution Architect / Technical Lead to understand the technical approach, technical specifications, and non-functional requirements that are integral to the software application.
• Ability to author Agile Test Plans and Requirements Traceability Matrices to ensure testing depth (i.e., number of test cases) and breadth (i.e., types of test cases) are commensurate with the number of story points/ complexity and effort intensiveness of the functionalities being developed and tested.
• Ability to collaborate with the Interactions Hub Business and Development teams to ensure accuracy in level of effort estimation of user stories (e.g., via creation of standardized and/or specific QA tasks to justify QA level of effort estimations).
• Proficiency in the use of test management tools like JIRA, XRAY, etc.
• Ability to organize and lead test-set peer reviews, test plan reviews, execution of test runs
• Ability to organize / lead efforts to log and actively seek quick resolution of bugs (based on their severity and priority).
• Ability to drive continuous improvement from conducting Root Cause Analysis of bugs / issues.
• Ability to work in a cross functional team in a dynamic work environment while managing stakeholder expectations and scope.
• Ability to work as part of Scrum/ Kanban Agile teams in a multi-pod fast paced environment
• Ability to work with team members across multiple locations/ timezones
• Demonstrated ability to advocate and uphold the standards, best practices and protocols outlined in a Quality Assurance and Testing Framework.
• Experience testing workflow applications built on the Appian platform preferred by not required
• Proficiency in the use of test management tools like Azure DevOps, JIRA, XRAY, etc.