Automation Lead Manager - Operate

The Opportunity

Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As an Automation Lead Manager - Operate, you will spearhead the development of innovative software solutions and drive product innovation to meet the evolving needs of clients. Within our Technology Consulting practice, you will focus on evaluating systems or software applications to identify any defects, errors, or gaps in functionality. This involves executing various test cases and scenarios to validate that the system meets specified requirements and performs as expected.

As a Manager, you will enhance your leadership style by motivating, developing, and inspiring others to deliver quality. You are responsible for coaching and leveraging team members' unique strengths while managing performance to meet client expectations. You are expected to lead with integrity and authenticity, articulating our purpose and values meaningfully. Embracing technology and innovation, you will enhance your delivery and encourage others to do the same.

In this role at PwC Acceleration Center India, you will take ownership of projects, confirming their successful planning, budgeting, execution, and completion. You will also address conflicts or issues, engaging in difficult conversations with clients, team members, and other stakeholders, escalating where appropriate. This position offers a dynamic environment where you can develop skills outside your comfort zone and encourage others to do the same.

Responsibilities

• Leading automation testing initiatives to validate software quality and functionality
• Managing defect identification and resolution processes to improve system reliability
• Guiding teams in the execution of test cases and scenarios to confirm software performance
• Utilizing Agile methodologies to streamline product management and delivery
• Developing strategic plans for quality assurance investigations and process management
• Overseeing the documentation testing and debugging processes to enhance software solutions
• Promoting the adoption of quality assurance best practices across testing teams
• Collaborating with client support teams to address software testing challenges and opportunities
• Encouraging team development through coaching and feedback to optimize performance
• Analyzing system interactions to identify opportunities for improvement and innovation
  
  

• At least a Bachelor's degree
• At least 8 years of experience
• Oral and written proficiency in English required
  
  

• Excelling in Acceptance Testing and Automation Testing
• Demonstrating proficiency in Agile SDLC and Agile Program Management
• Utilizing Analytical Thinking and Problem Diagnosis skills
• Embracing change and fostering creativity in team environments
• Leading quality assurance investigations and process management
• Mentoring others in software testing and quality assurance best practices
• Developing skills in data model testing and system troubleshooting