Advanced Business Analyst I

Advanced Service Manager I

Department: SAP SuccessFactors Solutions

Novo Nordisk GBS, Bangalore, India

Are you passionate about SAP SuccessFactors and IT system management? Do you want to play a key role in supporting and enhancing global HRIT systems for a leading pharmaceutical company? If so, we are looking for a dedicated Subject Matter Expert to join our team. Read on and apply today!

As An Advanced Business Analyst I, You Will

• Manage IT system operations, maintenance, and development, ensuring optimal performance and reliability of SAP SuccessFactors Employee Central and SAP HR.
• Independently configure SuccessFactors Employee Central, including portlets, Business Configuration UI, MDF objects, workflows, business rules, and picklists.
• Ensure compliance with regulatory and organisational standards, including executing and maintaining Sarbanes-Oxley (SOX) controls.
• Provide user training and support, including developing user documentation and delivering training sessions.
• Collaborate with stakeholders to align IT systems with business needs, translating requirements into system functionalities.
• Oversee vendor management and service delivery, ensuring quality service and optimising value for the organisation.
• Drive innovative ITIL-based change and release management processes to enhance system reliability and efficiency.
  
  

Qualifications

We are looking for a candidate with the following qualifications:

• 7 to 8 yrs experience in the Employee Central module in Success Factors
• ITIL Foundation certification or equivalent entry-level experience.
• Experience in SAP HR, CPI Integrations, Integration Centre preferred.
• Experience in supporting the employee central modules , handling Incidents, migration and implementation will be required.
  
  

About The Department

You will join the Enterprise IT team within GBS, which works across Research & Early Development, Manufacturing, Commercial, Operations, and Information Security. Our mission is to enable Novo Nordisk’s digital solutions for patients across the globe. Organisationally, you will be part of the SAP Eco Systems team in GBS, reporting to the local Head of SAP SuccessFactors Solutions.

Our internal IT systems support over 70,000 colleagues globally, including 6,000+ managers. Our goal is to create an intuitive user experience and deliver business value for our colleagues. We are anchored in SAP EcoSystems, part of the global Enterprise IT organisation. The team is dynamic, collaborative, and focused on delivering innovative solutions that make a difference.

Working at Novo Nordisk

Every day we seek the solutions that defeat serious chronic diseases. To do this, we approach our work with an unconventional spirit, a rare determination, and a constant curiosity. For over 100 years, this unordinary mindset has seen us build a company unlike any other. One where a collective passion for our purpose, mutual respect, and a willingness to go beyond what we know delivers extraordinary results.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk, were not chasing quick fixes – were creating lasting change for long-term health. For over 100 years, weve been driven by a single purpose: to defeat serious chronic diseases and help millions of people live healthier lives. This dedication fuels our constant curiosity and inspires us to push the boundaries of whats possible in healthcare. We embrace diverse perspectives, seek out bold ideas, and build partnerships rooted in shared purpose. Together, were making healthcare more accessible, treating and preventing diseases, and pioneering solutions that create change spanning generations. When you join us, you become part of something bigger – a legacy of impact that reaches far beyond today.

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