Senior Associate - Law Enforcement Agency

Role Overview:

We are looking for a Law Enforcement & Litigation professional to manage LEA interactions, support investigations and litigation matters, and drive timely resolution of escalations. The role involves extensive travel, stakeholder coordination, process improvement, and ensuring compliance with applicable laws and regulations.

What You Will Do:

• Acts as a liaison between the organization and local law enforcement agencies

• Travel extensively to meet and coordinate with Law Enforcement Agencies (LEAs)

• Oversee investigations support ticket analysis to identify and implement process improvements

• Planning, scheduling, and promoting law enforcement meetings, conferences and training sessions

• Handle escalations to satisfaction, conduct RCA, implement corrective and preventive measures

• Identify and share industry best practices and work with cross-functional teams to assess their feasibility and implementation

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across the organisation/function. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct

What You Will Need:

• Bachelor’s degree in Law (LLB) preferred.

• 2–4 years of experience in managing Law Enforcement Agency (LEA) interactions, litigation support, investigations, or regulatory coordination, preferably within the payments, fintech, banking, or financial services industry.

• Prior experience involving extensive travel for in-person meetings and coordination with Law Enforcement Agencies or handling litigation matters before courts is mandatory.

• Prior experience or exposure to lien matters, recovery matters, and litigation is preferred.

• Willingness to travel extensively as required.

• Strong ability to manage multiple complex projects and programs simultaneously.

• Excellent stakeholder management, communication, coordination, and follow-up skills.