Salesforce QA Tester (225-619)

The Salesforce QA Tester plays a crucial role in ensuring the quality and functionality of Salesforce applications within an organization. They are responsible for creating, executing, and maintaining test plans to guarantee software operates correctly before deployment. As a Salesforce QA Tester, you will work closely with developers, business analysts, and other stakeholders to understand business requirements and technical specifications to develop comprehensive testing strategies. You are expected to have a deep understanding of Salesforce platform features, testing methodologies, and best practices to effectively identify and report defects. The goal is to ensure a seamless user experience through rigorous testing of all functionalities and features, thus helping to sustain customer satisfaction and uphold the company's reputation.

Responsibilities

• Develop and implement detailed test plans and test cases for Salesforce applications.
• Collaborate with developers and business analysts to understand Salesforce requirements.
• Execute functional, integration, and regression tests to ensure product quality.
• Report and document software defects and track them to resolution.
• Perform testing on various Salesforce clouds and integration with third-party applications.
• Verify bug fixes and new features in updated Salesforce releases.
• Maintain documentation of test results and performance metrics.
• Automate repetitive testing tasks to increase efficiency and accuracy.
• Provide input on product quality and participate in defect prioritization.
• Assist in the development and implementation of Salesforce quality assurance strategies.
• Continuously stay updated with the latest Salesforce updates and testing tools.
• Coordinate with stakeholders to ensure seamless implementation of testing activities.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Proven experience working as a QA Tester with Salesforce in a dynamic environment.
• In-depth knowledge of Salesforce platform and CRM functionalities.
• Familiarity with various testing methodologies and tools specific to Salesforce.
• Strong analytical and problem-solving skills to identify and address issues.
• Excellent communication skills for effective collaboration with team members.
• Experience in test automation and the use of relevant automation frameworks.
• Detail-oriented with a strong focus on ensuring high-quality software outcomes.