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Principal Engineer - Supv Services - Compute

Talentmate

India

22nd August 2026

2608-7491-353

Job Description

Requisition Number: 105453

Principal Engineer - Supv Services Compute

Location: The role will be a hybrid position, Delhi NCR, Hyderabad, Bangalore, Pune, Trivandrum
Shift: US Aligned hours- Night shift

Insight at a Glance

14,000+ engaged teammates globally
$8.2 billion in revenue in 2025
Certified as a Great Place to work in 9 Countries in 2025
Fortune 500 Company (No. 447) in 2025
Received 25+ industry and partner awards in the past year

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions.

Job Summary
Supervisors are the on-duty member of management in a 24x7 technical support organization. Must be able to handle and distribute work assignments according to priority, and ensure efficient and effective delivery of work related outcomes according to established service level agreements and internal processes and procedures.

Roles and Responsibilities

Serve as a creator and standard-bearer for processes and procedures related to best-in-class managed network delivery of ITIL functions for Incident, Change, Request, and Problem management.
Effectively respond to sensitive inquiries or complaints; read, analyze and interpret general business/professional documentation, procedures, or regulations.
Demonstrated knowledge of ServiceNow or other similar ITSM tools, nCentral or other remote access tools, and Skylar One or other similar enterprise observability tools.
Must be able to efficiently coordinate, prioritize, assign, and coach technical delivery teammates in the conduct of work, ensuring adherance to standard service levels.

Key Technical Skills

Bachelors degree or higher, focusing on IT, System Administration, or other related studies.
Three or more years of experience in supervisory role, in a high-tech environment, preferrably in a network operations center, or equivalent.
Able to amicably respond to customer escalations and provide work direction to on-shift teammates. Will function as the first level of escalation.
Working knowledge of key server and related systems and technologies to include Windows Server, Linux, VMWare Suite (VCF), Proxmox, Red Hat OpenShift, Hyper-V, Nutanix, Exchange and Active Directory.

What you can expect

We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:

Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.
Medical Insurance
Health Benefits
Professional Development: Learning Platform and Certificate Reimbursement
Shift Allowance

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!
Todays talent leads tomorrows success. Learn more about Insight:
https://www.linkedin.com/company/insight/

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Insight India Location:Level 16, Tower B, Building No 14, Dlf Cyber City In It/Ites Sez, Sector 24 &25 A Gurugram Gurgaon Hr 122002 India

Job Details

Role Level:	Associate	Work Type:	Full-Time
Country:	India	City:	Bangalore ,Karnataka
Company Website:	https://www.insight.com/en_US/home.html	Job Function:	Engineering
Company Industry/ Sector:	IT Services and IT Consulting

What We Offer

About the Company

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