Job Description

The Front Desk Receptionist plays a pivotal role in creating a welcoming and organized environment for clients, visitors, and employees alike. As the first point of contact, a receptionist is responsible for representing the company in a professional manner and ensuring that every guest receives attentive service. This role requires excellent communication skills, the ability to multitask efficiently, and a good understanding of office management tasks. The ideal candidate will have the ability to handle various situations in a calm and efficient manner while maintaining confidentiality and professionalism. If you have a friendly demeanor and a proactive approach to dealing with day-to-day inquiries, this role might be perfect for you.


Responsibilities

  • Greet and welcome guests as soon as they arrive at the office with a friendly attitude.
  • Direct visitors to the appropriate person and office with clear communication.
  • Answer, screen, and forward incoming phone calls in a professional manner.
  • Receive, sort, and distribute daily mail and deliveries accurately and efficiently.
  • Maintain the security and telecommunications system by following procedures and controlling access.
  • Order front office supplies and keep an inventory of stock for replenishing needs promptly.
  • Perform other clerical front desk duties such as filing, photocopying, and faxing as required.
  • Keep updated records of office expenses and costs, ensuring accuracy and efficiency.
  • Coordinate with the support team to ensure overall effective operation of the front desk area.
  • Ensure the reception area is tidy, presentable, and equipped with all necessary stationery and materials.
  • Handle any emergencies in the reception area, notifying appropriate personnel without delay.
  • Provide basic and accurate information in person and via phone or email.

Requirements

  • Proven work experience as a Receptionist, Front Office Representative, or similar role.
  • Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
  • Hands-on experience with office equipment like printers and fax machines is desirable.
  • Strong telephone skills and an understanding of proper etiquette for phone communication.
  • Excellent organizational skills and the ability to prioritize tasks effectively.
  • Professional attitude and appearance, with a focus on hospitality management.
  • High school degree; additional certification in office management is a plus.


Job Details

Role Level: Mid-Level Work Type: Full-Time
Country: India City: Bangalore
Company Website: https://www.talentmate.com Job Function: Hospitality & Guest Services
Company Industry/
Sector:
Recruitment & Staffing

What We Offer


About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

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